2nd Line Engineer
Middlesbrough, North Yorkshire, United Kingdom
In Technology Group
troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory … and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted: