Network Management Jobs in New Milton

1 of 1 Network Management Jobs in New Milton

Third Line Product Support Technician

New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Appello
seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability … SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. ️ Server & Application Support Troubleshoot server … across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. Manage network configurations affecting More ❯
Employment Type: Permanent
Salary: GBP 37,000 Annual
Posted:
Network Management
New Milton
Median
£37,000