2 of 2 Network Monitoring Jobs in Suffolk

benefits Recruiter: Molly Lees Internal Closing Date: 2nd September 2025 Locations: Ipswich and Birmingham Hybrid 3 days in office 2 remote Gemini Evolution is the team behind BT's Network Test Facility at Adastral Park - a critical environment for validating hardware and software before they go live in BT's networks. As part of BT's Converged Core Unit … Within Gemini Evolution, you'll be part of our dynamic Software Squad - a DevOps-driven team driving pioneering innovation through automation and delivering cutting-edge services that power our Network Test Environment. Job Responsibilities Help shape and advance our in-house test automation platform, creating robust tools across network, security, storage, and compute domains - all within a collaborative … DevOps-driven environment. Lead the charge in automation and orchestration across our lab environment, streamlining operations and boosting efficiency. Support the implementation of enhanced network monitoring aligned with strategic goals. Document solutions clearly and deliver effective knowledge transfer to ensure smooth adoption and long-term success. Keep stakeholders informed and engaged throughout implementation lifecycles ensuring transparency and alignment More ❯

day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with professionally and competently, recorded on the Service Management System, and resolved within the customer's Service … calls are escalated and resolved within agreed SLAs. Action any asset change in compliance with the Change Control Procedure. Complete additional ad hoc project work, as required. Assist the Network Manager/Senior IT Technician by carrying out reasonable requests for additional duties as and when required. Make recommendations on potential improvements to working practices and performance to improve More ❯