1 of 1 Network Operations Engineer Jobs in Dunbartonshire

The Senior Network Engineer is responsible for resolving highly complex network faults and acting as a final point of escalation for 1st, 2nd, and 3rd Line teams. This role involves identifying and resolving complex network issues, delivering service requests, and performing network upgrades. Job Description … Responsibilities Ensure all escalated and Major Incidents are resolved within the Senior operations team or managed in conjunction with Technology partners. Maintain an in-depth understanding of all customer networks. Identify and manage escalated faults with 3rd party suppliers for major incidents. Design and implement changes to existing customer … networks to improve performance. Complete LLD reviews of new customers/projects as part of the operational acceptance process. Prioritize network improvement changes according to risk. Review and approve network changes to be presented to CAB. Collaborate with the Platform Engineering team to enhance network performance and More ❯