Level 2/3 IT Engineer - MSP IT Sector - Office based
Shoreditch, Somerset, UK
Logixal
Salesforce, and Power Automate to streamline service delivery. Career Growth – Access funded certifications and structured progression in a growing MSP. Real Impact – Deliver transformational IT projects including cloud migrations, network security, and VoIP systems. Your Role As a key member of our engineering team, you’ll be responsible for advanced technical support, service improvement, and end-to-end … and improve support documentation and knowledge base. Analyse ticket trends and implement self-service or workflow enhancements. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts , and network upgrades . Manage timelines, client expectations, and successful delivery outcomes. Provide technical documentation and post-project reviews. Mentoring & Internal Development Coach junior engineers and contribute to team training sessions. More ❯
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