Contact Centre Test Assurance Specialist
- Hiring Organisation
- Experis
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £280 - £332/day
Horsham 3 days on site Key Responsibilities Lead the QA workstream for the Contact Centre Transformation programme. Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testing Network configuration validation Backup and recovery Call recording functionality Integration with upstream … stakeholder management skills, including interaction with senior QA and programme leadership. Key Skills Test strategy, planning, and governance Functional and non-functional testing (incl. regression, integration) Risk assessment and mitigation planning Vendor management and challenge Strong communication and reporting skills Location Hybrid ...