24 of 24 Office-365 Jobs in Birmingham

Operations Centre (SOC).• Security Controls: A deep understanding of firewalls, SIEM, and Data Loss Prevention (DLP). • Hybrid Cloud Tools: Proven proficiency with M365, Identity & Access Management (IAM), and threat protection. • Analytical Mindset: Strong skills in risk/vulnerability assessments and the ability to respond to evolving threats.• Professional ...

devices Log/Track through IT service Management systems Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst will ...

Azure (IaaS, PaaS) and cloud-native design Experience working with enterprise integration patterns and API management Practical experience with: Azure AD, Azure DevOps Microsoft 365, Win365, Power Platform Strong knowledge of Microsoft Azure (IaaS, PaaS) and cloud-native design principles. Integration tools/Middleware Identity & Access Management AI related ...

dashboarding training. Experience Essential Experience providing first-line IT support in a professional environment. Experience extracting, analysing and presenting data. Experience using Microsoft 365, particularly Excel (e.g. formulas, pivot tables, data validation). Experience managing user accounts and access controls. Experience working with confidential or sensitive information. Desirable Experience ...

current availability . KEYWORDS: L2 Deskside Support, Level 2 Support Engineer, Ticket-Based Support, Desktop Support, IT Support Engineer, Windows 10/11, Microsoft 365, Birmingham ...

technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades, and migrations … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper-V). ...

stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead or similar MSP leadership role. · Strong technical knowledge across Microsoft 365, Networking, Virtualisation, security services and Managed Services. · Experience managing Support Desk teams. · Demonstrated success improving operational processes and service efficiency. · Strong diagnostic and problem ...

cloud infrastructure tooling, ideally including Terraform A good understanding of Microsoft license , cost optimization and governance practices Experience across a broad range of Microsoft 365, Azure, web development, integration, CRM/ERP and security technologies, including device management, data analytics platforms, modern web frameworks, enterprise workflow tools, customer engagement ...

model aligned to DDaT) Select and configure pragmatic toolsets with ICT/BI (e.g., catalogue/metadata, quality rules, reference data registers) within Microsoft 365/Azure and existing reporting platforms Embed controls and evidence for ethical, lawful and secure data use (GDPR, DPIA support with IG, retention schedules ...

large IT organisations Working in an Agile framework operating a CI/CD DevOps approach Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow The permanent opportunity for a QA Lead & Automation Engineer will pay a salary range up to £62,000 with a hybrid working model form ...

across key applications and workflows Application Support Specialist: Experience Experience in Legal, Finance or Professional Services Essential application support experience Business application experience - Microsoft 365 & related integration's Analyse complex issues, provide solutions The permanent role for an Application Support Specialist pay a salary up to £35,000 with ...

line support via ticketing system, email, phone calls and face-to-face Supporting new starters and day-to-day user issues Working with Microsoft 365, Intune, Entra ID, Exchange, and Defender Triage, troubleshoot and escalate tickets appropriately to 2nd line where needed Contributing to internal knowledge base and continuous … working within a 1st line or service desk environment Experience working within a charity or not-for-profit environment may be beneficial Strong Microsoft 365 and Windows support experience Confident communicator with a genuine "people" mindset Calm under pressure and comfortable supporting senior stakeholders Technically curious, able ...

supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments, and ensure compliance with … policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project management ...

supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments, and ensure compliance with … policies, producing regular reports on performance and compliance. Skills 5+ years’ experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project management ...

IT Support Technician | Birmingham | £28,000 DoE Oscar Technology has partnered exclusively with a leading Education MSP in Birimingham to recruit for a skilled 1st/2nd Line Support Technician to join their team. Job ...

2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a ...

Basic knowledge of Windows operating systems, O365 and E3/E5 licensing Understanding of networking fundamentals (LAN/WAN, DNS, DHCP) Familiarity with Microsoft 365 or similar cloud platforms Basic awareness of IT security best practices Strong willingness to learn and develop technical skills Good communication skills ...

service. Experience required: Minimum 12+ months of experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions … Role Responsibilities: Provide 1st/2nd Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely and on-premises Roll out software centrally and manually Offer user laptop ...

Windows, Unix/Linux, cloud platforms (PaaS, SaaS, IaaS), and networking technologies Experience with firewalls, endpoint protection, backup systems, Active Directory, and Microsoft 365 Project management skills with strong documentation and communication ITIL qualification and experience with change, incident, and release management Experience managing suppliers and third-party vendors … Infrastructure Engineer, 3rd Line Support Engineer, NIST, Cyber Essentials, LAN/WAN/Cloud, virtualisation platforms, Windows, Unix, Cloud Platforms, PaaS, SaaS, IaaS, Firewalls, M365, ITIL, Birmingham, West Midlands To apply, please send your CV to Bethany at or call 0161 438 1177 for more details. Follow us on Twitter ...

driven environment and enjoys working collaboratively across teams. Person Specification: Education & Qualifications A good standard of education; degree or relevant certifications desirable (e.g., Microsoft 365, Azure, AI Fundamentals). Prior Microsoft technical experience would be advantageous. Experience & Knowledge Minimum of 2 years B2B sales experience . Familiarity with Microsoft … detail and organisational skills. Consultative mindset with a customer-centric approach. Minimum Certifications (basic sales foundation): Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure AI Fundamentals (AI-900) Preferred Certifications (specialised sales foundation) Microsoft Certified: Security, Compliance, and Identity Fundamentals ...

primary point of contact for all IT-related issues and improvement Maintain and support networks, servers, and cloud services (e.g., Microsoft 365) Oversee hardware, software, and license management Deliver hands-on 1st3rd line support to users Manage backups, disaster recovery, and business continuity processes Lead small-scale IT projects … Active Directory and Group Policy administration Install & configure a wide range of hardware (including printers, phones, laptops, biometric clocking systems) Global administration with Office 365 Enterprise E3 Occasional working out of hours for system configuration and update Print management, setup, install and diagnose ERP Oversee ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change This … teams to embed responsible AI principles, manage complex issues through structured problem-solving, and prove measurable business impact. Beyond Copilot, youll supercharge our Microsoft 365 digital workplace, shaping collaboration practices, enhancing information quality, publishing practical guidance, gathering insights, and delivering high energy workshops that shift behaviours and elevate user ...

qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding of new starters. … triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues, and support MIS tasks. ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change This ...