13 of 13 Office-365 Jobs in Birmingham

support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast ...

Minimum 2 years’ experience in a Desktop Support/IT Support role Strong working knowledge of: Windows 10/11 Microsoft Office/M365 Experience providing face-to-face deskside support Familiarity with: Active Directory (basic user and group management) Ticketing systems (e.g. ServiceNow, Remedy, Jira, etc.) Good understanding ...

current availability . KEYWORDS: L2 Deskside Support, Level 2 Support Engineer, Ticket-Based Support, Desktop Support, IT Support Engineer, Windows 10/11, Microsoft 365, Birmingham ...

stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead or similar MSP leadership role. · Strong technical knowledge across Microsoft 365, Networking, Virtualisation, security services and Managed Services. · Experience managing Support Desk teams. · Demonstrated success improving operational processes and service efficiency. · Strong diagnostic and problem ...

technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades, and migrations … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper-V). ...

Strong experience in managing software assets, including licensing, compliance, and utilisation. Familiarity with tools such as Snow SAM, Microsoft Intune, Endpoint Management, and Office 365/Azure AD/Active Directory/Exchange/M365 is highly valued IT Asset Management (ITAM):Strong experience in inventory management ...

IT Support Technician | Birmingham | £28,000 DoE Oscar Technology has partnered exclusively with a leading Education MSP in Birimingham to recruit for a skilled 1st/2nd Line Support Technician to join their team. Job ...

We are building a team to provide IT Support & Services to one of our critical public sector clients. You will be the "face" (and voice) of Atos for our clients. You will be the first ...

Windows, Unix/Linux, cloud platforms (PaaS, SaaS, IaaS), and networking technologies Experience with firewalls, endpoint protection, backup systems, Active Directory, and Microsoft 365 Project management skills with strong documentation and communication ITIL qualification and experience with change, incident, and release management Experience managing suppliers and third-party vendors … Infrastructure Engineer, 3rd Line Support Engineer, NIST, Cyber Essentials, LAN/WAN/Cloud, virtualisation platforms, Windows, Unix, Cloud Platforms, PaaS, SaaS, IaaS, Firewalls, M365, ITIL, Birmingham, West Midlands To apply, please send your CV to Bethany at or call 0161 438 1177 for more details. Follow us on Twitter ...

primary point of contact for all IT-related issues and improvement Maintain and support networks, servers, and cloud services (e.g., Microsoft 365) Oversee hardware, software, and license management Deliver hands-on 1st3rd line support to users Manage backups, disaster recovery, and business continuity processes Lead small-scale IT projects … Active Directory and Group Policy administration Install & configure a wide range of hardware (including printers, phones, laptops, biometric clocking systems) Global administration with Office 365 Enterprise E3 Occasional working out of hours for system configuration and update Print management, setup, install and diagnose ERP Oversee ...

efficientlyAct as the primary point of contact for all IT-related issues and improvementMaintain and support networks, servers, and cloud services (e.g., Microsoft 365)Oversee hardware, software, and license managementDeliver hands-on 1st-3rd line support to usersManage backups, disaster recovery, and business continuity processesLead small-scale IT projects … ComplianceActive Directory and Group Policy administrationInstall & configure a wide range of hardware (including printers, phones, laptops, biometric clocking systems)Global administration with Office 365 Enterprise E3Occasional working out of hours for system configuration and updatePrint management, setup, install and diagnoseERPOversee day-to-day ERP operations and system performanceLead ...

qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding of new starters. … triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues, and support MIS tasks. ...

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep , we're looking for a Pre-Sales Customer Solutions Engineer who thrives ...