1 to 25 of 29 Office-365 Jobs in Wales

Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team More ❯

for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge of the security More ❯

2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote More ❯

line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions – tuning and alert investigation Experience: Ideally, you’ll bring around More ❯

clear, friendly communication to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows More ❯

line support to IT colleagues and the wider business Technical Skills: - SIEM and SOAR platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, you'll bring around More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, you'll bring around 5+ More ❯

Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced More ❯

for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

security and settings. Attend meetings with key stakeholders and prepare notes/actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem More ❯

efficient solutions. Key Responsibilities Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and troubleshooting. Document all … Participate in an on-call rota to provide out-of-hours support. Skills & Experience Required Proven experience in a technical engineering or IT support role. Strong knowledge of: Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Virtualisation (RDP, Hyper-V) and … to non-technical users. Team-oriented mindset with the ability to work independently when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional Information BPSS clearance required (SC More ❯

based servers Strong understanding of backups and network infrastructure Familiarity with web servers and FTP configuration Confident troubleshooting across hardware, software, and connectivity issues Bonus Skills Exposure to Office 365 and Azure environments Experience supporting bespoke or process-driven software Understanding of security policies and accessibility standards We are looking to onboard this person in December/January More ❯

Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network Experience in using ITIL based ticketing system (ITIL foundation preferred) What we offer: Career progression opportunities Dedicated Learning and Development team and access to a More ❯

training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring tools or video More ❯

training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring tools or video More ❯

bureaucracy. Day to day, you’ll lead critical infrastructure projects across European operations - from data centre exits, cloud migrations and network upgrades to end-user initiatives like device rollouts, O365 and platform standardisation. You’ll run stand-ups, maintain RAID logs, chase actions and produce clear one-page dashboards to keep stakeholders aligned, all while managing multiple projects, cutting through More ❯

you will: · Provide IT support and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation, network management, and IT security initiatives · Develop IT solutions using languages such as … or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive an acknowledgement of More ❯

of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents via the service … to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced … and project roles Click apply or get in touch with Joe Bigsby on 0203 826 6747 or j.bigsby@nigelfrank.com Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We’re closely aligned with Microsoft technology strategy and can offer expertise, efficiency More ❯

of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents via the service … to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced … and project roles Click apply or get in touch with Joe Bigsby on 0203 826 6747 or j.bigsby@nigelfrank.com Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We’re closely aligned with Microsoft technology strategy and can offer expertise, efficiency More ❯

projects. What you’ll do: Troubleshoot and resolve 2nd–3rd line issues across infrastructure, cloud and networking Support and deliver IT projects including migrations, deployments and implementations Manage Microsoft 365, Azure, Windows Server, VMware and Hyper-V environments Work with storage and backup solutions such as SAN, NAS and Veeam Support security technologies including firewalls, VPNs and wireless What … we’re looking for: Proven 2nd/3rd line support experience Strong knowledge of Microsoft 365, Azure and Windows Server Experience with virtualisation technologies (VMware, Hyper-V) Networking and security skills (VLANs, VPNs, firewalls) Backup and storage knowledge Certifications such as Microsoft, VMware, CompTIA or ITIL are desirable, or a willingness to work towards them You’ll receive a More ❯

our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in managing Microsoft 365 Suite and Azure environments, with a solid understanding of cybersecurity. Day-to-day of the role: Security Maintenance: Uphold security standards and policies, enforcing best practices across the organisation. … meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support role or related field. Strong understanding of Microsoft OS, AD/AAD, and network infrastructures. More ❯

exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation and timely resolution. … What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, Active Directory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career development and training opportunities. More ❯

through patching and policies. Report on endpoint coverage and daily compliance checks. Automation & Scripting Push automation using PowerShell. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support … and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯

Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯