1 to 25 of 29 Office-365 Jobs in Wales

The Role: Resolve escalated technical issues and proactively monitor/maintain core IT infrastructure and systems. Manage and administer Windows Servers, VMware environments, SQL databases, and Exchange/Microsoft 365 services. Implement and maintain backup, disaster recovery, and security patching to minimise risk and ensure continuity. Collaborate with suppliers, colleagues, and wider IT teams, taking ownership of delegated tasks More ❯

for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge of the security More ❯

day operations, troubleshooting issues, and ensuring an excellent service experience for internal users. What you'll be doing: Managing daily support and administration across Active Directory, Exchange, and Microsoft 365—including onboarding and offboarding tasks. Supporting local network issues such as connectivity troubleshooting and cable patching. Building and configuring PCs and laptops, including deployments via SCCM. Providing general end More ❯

line support to IT colleagues and the wider business Technical Skills: - SIEM and SOAR platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a More ❯

Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced More ❯

smooth operations during live events and key fixtures What are we looking for from you? Strong experience with Windows 11 and macOS in secure environments Proficiency in Microsoft Office 365 Suite administration Installation, configuration, and troubleshooting of PC, laptop, and Mac hardware/software Basic Active Directory administration skills What can we offer you? 23 days annual leave More ❯

associated documentation. Must Have Previous experience in commercial Business Intelligence reporting and Data Analysis. Power BI Experience of integrating varying data sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders More ❯

associated documentation. Must Have Previous experience in commercial Business Intelligence reporting and Data Analysis. Power BI Experience of integrating varying data sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders More ❯

diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice Over IP telephony solutions, specifically Zoom Workplace Experience with IT Service … Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support More ❯

operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications, experience with Azure and M365, ITIL-aligned environments. What you'll get in return In return, you will enjoy remote working, holidays starting at 28 days per annum plus bank holidays, with an increase of More ❯

operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications, experience with Azure and M365, ITIL-aligned environments. What you'll get in return In return, you will enjoy remote working, holidays starting at 28 days per annum plus bank holidays, with an increase of More ❯

operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications, experience with Azure and M365, ITIL-aligned environments. What you'll get in return In return, you will enjoy remote working, holidays starting at 28 days per annum plus bank holidays, with an increase of More ❯

Analysis Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse knowledge More ❯

Analysis Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse knowledge More ❯

Analysis Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse knowledge More ❯

and interpreting data from ticketing/reporting platforms. Budget management and resource planning experience, including rota development and capacity forecasting. Strong technical literacy across common service desk technologies (Microsoft 365, remote desktop tools, networking basics, endpoint support). Ability to lead process improvement and continuous service optimisation initiatives. Experience working under compliance standards (e.g. ISO 27001, Cyber Essentials+, GDPR More ❯

diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice Over IP telephony solutions, specifically Zoom Workplace Experience with IT Service … Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure More ❯

diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice Over IP telephony solutions, specifically Zoom Workplace Experience with IT Service … Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support More ❯

training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring tools or video More ❯

training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring tools or video More ❯

diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice Over IP telephony solutions, specifically Zoom Workplace Experience with IT Service … Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯