1 Onboarding Manager Jobs in the UK excluding London

DP World is seeking a Customer Onboarding Manager (Account Management) for a new service, created and driven by a single purpose - to help small and mid-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things … to activation utilising our fulfilment solutions and being a focal point for account queries. About the role: How you will contribute: Manage the customer onboarding process until their activation point. Helping customers with successful implementation – assisting the customers in setting up connections and required process configuration. Solving technical problems … fixing any issue arising with the customer onboarding tasks to the extensive technical knowledge about the product. Ensuring that all clients are provided with proper training on the company’s service. Educating the customers for immediate success – providing key pointers and contextual knowledge. Collecting and acting on customer feedback more »