Head of Operations
Camberley, Surrey, United Kingdom
FluidOne
continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic planning More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: