risk, optimise operations, and enhance transparency in the fast-paced trading ecosystem. Based in London, we serve a global clientele, including banks, asset managers, and clearing brokers. Role Overview: Onboarding Analyst As an Onboarding Analyst, you will be responsible for getting new clients up and running on our platform. Working with a team of analysts and software developers, you will … configure the product to meet their specific needs, ensuring they can rely on the platform to run their business effectively. Every client has a unique setup, which makes every onboarding project a unique challenge. Your day-to-day tasks will include: Setting up user functionality for margin management. Analysing trade portfolios to identify data needs for calculations. Testing the product More ❯
risk, optimise operations, and enhance transparency in the fast-paced trading ecosystem. Based in London, we serve a global clientele, including banks, asset managers, and clearing brokers. Role Overview: Onboarding Analyst As an Onboarding Analyst, you will be responsible for getting new clients up and running on our platform. Working with a team of analysts and software developers, you will … configure the product to meet their specific needs, ensuring they can rely on the platform to run their business effectively. Every client has a unique setup, which makes every onboarding project a unique challenge. Your day-to-day tasks will include: Setting up a range of user functionality for the purposes of margin management. Analysing trade portfolios to identify the More ❯
Social network you want to login/join with: SuccessFactors Consultant - Onboarding & Recruiting (UK), Cheltenham Client: Jigsaw Cloud Location: Job Category: Other EU work permit required: Yes Job Views: 10 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Ideal Applicant: Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team. The ideal candidate should be … certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered. This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship. Job Purpose: To ensure successful implementation by meeting client requirements and expectations, advising on impacts, guiding on options, providing best practices, and driving adoption. The … Consultant maintains strong client relationships through proactive engagement. SuccessFactors Certifications Required: Onboarding (THR97) Certification is required Recruitment Management (THR83) is ideal in addition Recruitment Marketing (THR84) is ideal in addition Certifications must be active, valid, and up-to-date. Key Responsibilities: Manage and support SuccessFactors Onboarding and Recruitment as SME, resolving system issues Manage projects and documentation following SAP methodology More ❯
to new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely with … Accountabilities Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling, production … maintain strong relationships with customers, ensuring long-term satisfaction, platform value realisation, and ongoing success. Collaborate with the Service Desk and Change Manager and other colleagues, to ensure seamless onboarding, knowledge handover, and issue resolution. Support customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Polo
UAT. Contribute to the ongoing improvement of business processes, identifying areas for optimisation or automation. Facilitate stakeholder meetings, requirements workshops, and project stand-ups. Assist in the evaluation and onboarding of new vendors or technology solutions where required. Work with project managers to track progress, highlight risks and ensure successful delivery of business outcomes. Skills, Knowledge and Expertise Essential: Proven More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
compliance. They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. Additionally, the TSM is expected to participate in a Duty Manager rota and act as … the completion and publication of RCAs and ensure preventative measures are implemented Collaborate with Technical Resource Managers to build support teams tailored to customer environments Assist in planning customer onboarding with GS & PS teams Support consultants in resolving technical issues and serve as an escalation point for incidents and tasks Implement and support service improvement initiatives, including process design and More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
complex logs from a mass of cloud and data sources and the chance to learn these as you go. The Role You'll own and optimise enterprise-wide log onboarding into Microsoft Sentinel – deploying standard and custom connectors, Function Apps, and parsers to build tailored SIEM solutions that drive real-world threat detection and response. Log ingestion at scale across More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Northrop Grumman UK
experience in troubleshooting issues, and a solid understanding of user experience principles. SharePoint related responsibilities include site construction, permissions, user requests, and incident resolution. Other responsibilities include managing user onboarding, access and offboarding processes via internal tools. This role is instrumental in bringing the value of the SharePoint platform and customer success to the programs funding the position. The candidate More ❯
operational procedures. Define and maintain client-specific SLAs, OLAs, KPIs, and service catalog entries across the managed services portfolio (e.g., SIEM, SOC operations, Threat Intelligence). Create and update onboarding materials, escalation paths, playbooks, and operational runbooks specific to the client environment. Service Transition Support Work closely with the Service Delivery Manager, project managers, and technical teams to support the … smooth onboarding of new or updated services into live operation for the client. Develop service readiness criteria, transition plans, and handover packs to ensure seamless handovers to operational teams. Participate in service acceptance testing and service validation activities before go-live. Process Improvement and Continual Service Development Identify, prioritise, and document service improvement opportunities in collaboration with the Service Delivery … Engagement Support Service Delivery Managers by providing service design insights, documentation, and technical explanations during client discussions and service reviews. Attend client meetings or workshops as needed to support onboarding, service reviews, or continuous improvement discussions. Act as a key point of knowledge for how services are structured and operate for the client. Governance, Risk and Compliance Ensure that all More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Ripjar
throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships with customers, understanding their specific needs and goals. Guide new clients through the onboarding process and ensure they understand how to effectively use the Ripjar product. Identify and address potential issues before they escalate, providing solutions and support. Collaborate with other departments in the More ❯
and foster knowledge sharing throughout the delivery team. What we are looking for in you Skills Have strong skills in Sentinel management & optimisation Experienced in XDR apps, log source onboarding and cost analysis Can demonstrate strong experience and track record in MS Purview information protection & Data Loss Prevention (DLP) Experienced in Azure Resource Manager template, Git, KQL, PowerShell Can work More ❯
about embedding quality standards into key areas of software development. You will play a crucial role in shaping our enterprise SaaS platform, especially in the Operational Experience space—covering onboarding processes, ETL workflows, and backend systems. You must be able to operate confidently at senior or lead level , designing and evolving test frameworks, mentoring teams, and driving quality automation across … team sport ethos among engineers. What We’re Looking For Extensive experience in test automation and software engineering, operating at senior or lead level Proven experience testing systems involving onboarding, ETL workflows, and third-party integrations Deep understanding of automated QA in continuous deployment environments Strong knowledge of REST APIs, CI pipelines, and relational databases Experience working with cloud environments More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Selection Process: Shortlisted candidates will be invited to complete a 1 hour 20 min of technical assessment (MCQs + coding) Candidates scoring 80% + will be contacted for: Interview Onboarding 20-minute client assessment Why Join Our Client? Work remotely from anywhere Weekly payouts for completed work Contribute to cutting-edge AI innovation Access to multiple ongoing projects Smooth onboardingMore ❯
Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless … workflows. • Customer and Employee Insights: o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development. • Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows. • Communication and Collaboration: Ability to translate technical concepts into business More ❯
across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution … to identify key insights, trends, and areas for improvement in product marketing strategies. To excel in this role, individuals must: Independently manage projects from concept to completion after initial onboarding, with ongoing consultation from a designated point of contact. Proactively brainstorm innovative concepts and seamlessly execute them. Navigate and build strong working relationships with diverse cross-functional teams. Communicate clearly More ❯
Collaborative, transparent culture with real influence on product and strategy Interview Process Intro call with Talent Technical Leadership Interview Strategic Interview with Product & Executive Team Final Executive Interview Offer & Onboarding Ready to lead the engineering function of a next-generation AI SaaS platform? Apply now and help shape a product that’s transforming how global companies operate. #J-18808-Ljbffr More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
utilities and develop utility expertise. Internal mobility, educational programs, and growth paths. An entrepreneurial environment with a direct impact on growth. An open culture valuing breaks, wellbeing, and celebrations. Onboarding, learning, and buddy programs. Flexible hybrid working options. #J-18808-Ljbffr More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
team as a Customer Success Manager . What you will do: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by supporting More ❯
UK and Denmark covering UK, Ireland and the breadth of Northern Europe. THE ROLE: The Alliances Manager will be responsible for managing Amplifi Europe’s existing partner ecosystem and onboarding new partners to support our services evolution. A key part of the role is building and maintaining strong relationships at all levels with our partners to cement Amplifi as the More ❯
oriented Solutions Consultant to support strategic customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project More ❯
practices and industry trends. Internal Collaboration Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ Net Revenue Retention across your portfolio, complete quarterly onsite … Gainsight, Salesforce, or HubSpot (bonus). What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application was unsuccessful. #J More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
closing smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the future … through partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for accounts More ❯
help businesses improve their day-to-day operations. What are we looking for? We are seeking a skilled and experienced Implementation Consultant/Specialist to join our team. As Onboarding and Implementation Consultant, you will work with our clients to help them optimize their operations using our business management platform, improve their profitability, and grow their business. You will be More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with the CTO and product team to align technical delivery with strategic goals. Continuously improve team operations, development workflows, and developer experience. Play a key role in hiring and onboarding as the team grows. What We’re Looking For 7+ years of commercial software engineering experience with a strong backend focus. Proven ability to lead engineering projects and/or More ❯