1 of 1 Onboarding Jobs in County Londonderry

focus on delivering exceptional customer experiences through digital touchpoints, leveraging automation, in-app guidance, and data-driven engagement strategies. Experience of leveraging onboarding and engagement tools such as Userpilot, Pendo, Appcues and CRM tools such as Salesforce and Hubspot is essential. You will be responsible for overseeing the SME Customer … customer base, using automation, in-product guidance, and digital content to drive adoption and satisfaction. Execute and optimize one-to-many programs (e.g., onboarding flows, webinars, self-service campaigns) that support customers across their journey. Utilize tools such as Userpilot, Pendo, or Whatfix to implement in-app onboarding, training ...