Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
ClearCourse
of customer interactions, and engaging with customers professionally and amicably. This role encompasses various areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments Experience with Financial Services more »
customers with historic mis-selling issues (like unsuitable investment advice, for example); or You could find yourself supporting other PwC teams implementing various client onboarding, risk and compliance processes so we’re keeping our business and our clients safe. Regardless of your role, you’ll enjoy on-the-job training more »
fast-paced environments and are looking for substantial career development. Key Responsibilities: Recruitment: Understand client needs, source candidates, coordinate recruitment strategies, and manage candidate onboarding and training. Client Management: Innovate service delivery, maintain client relations, prepare manpower plans, and ensure service meets SLA requirements. Compliance Management: Ensure all operations are more »
and motivate cross functional teams to adopt operationally efficient best practices while embedding an enterprise customer-centric mindset. Your role will focus primarily on onboarding and renewals to reduce churn rate, increase retention and improve the overall customer experience. Upselling to existing customers in collaboration with the sales team will … blend of technical expertise, strategic thinking, and exceptional communication skills to drive customer engagement and retention to drive ARC’s global commercial success. Responsibilities: · Onboarding and implementation: guide new clients through the onboarding process, ensuring A seamless transition and successful implementation of our SaaS digital solution · Account management: serve as more »
Talent & Organisational Development Manager, the successful Talent Business Partner will play a key role in managing various aspects of the HR function, including resourcing, onboarding, HRIS management, employee relations etc The Talent Business Partner will enjoy working as part of a busy, professional team, delivering a world class HR services … and Managers Support the full recruitment process within budget Oversee all starter and leaver processes, compliance etc Agency management and negotiating best terms Lead onboarding inductions for new starts Ensure all employees receive a great employee experience throughout their employment with the company Provide advice on all aspects of HR more »