Business Intake (NBI) function. The role-holder will act as a subject matter expert, to ensure the accuracy, consistency, and reliability of data and systems used to support client onboarding, matter opening, and maintenance. They will champion best-in-class data quality practices to mitigate business risk, ensure regulatory compliance, and support the needs of Firm lawyers and other stakeholders More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
ClearCourse
addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes include a confident More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Archer Recruitment
/Lean certifications (e.g., SAFe, Scrum Master, Product Owner). Interested? Apply now with your latest CV to be considered for this opportunity. Interviews are being scheduled immediately, and onboarding will follow quickly for the right candidate. More ❯
What we Offer Generous annual leave and public/privilege holidays Flexible working and family friendly policies Hybrid Working (applicable to some of our roles after three months following onboarding and training) Occupational sick pay Employee assistance programmes Cycle to work scheme One of the largest corporate volunteering schemes in NI Award winning health and wellbeing programme which focuses on More ❯
before new features. Introduce and refine processes that improve efficiency, collaboration, and accountability. People & HR Oversee recruitment pipelines and act as the first filter in the hiring process. Lead onboarding, training, and appraisals for new and existing staff. Support the development of performance frameworks to maintain consistent standards across departments. Cross-Functional Alignment Act as the operational link between the More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
Support Provide first- and second-line technical support for users across the business. Install, configure, and troubleshoot software and hardware systems. Monitor system performance and perform regular maintenance. Support onboarding/offboarding of staff, ensuring secure device setup and data hand-back. Network & Systems Management Maintain LAN/WAN, firewalls, VPNs, Intune/Entra/BitLocker and internet connectivity. Support … Microsoft 365 administration and ensure data security. Manage backups, updates and cybersecurity measures. IT Operations & Documentation Maintain accurate records of support tickets and technical documentation. Support onboarding of new staff with IT setups and training. Ensure compliance with IT policies, procedures and GDPR standards. Responsible for maintaining IT asset and software licence registers, file audit evidence. Act as internal liaison More ❯
of telecom networks.You will identify, evaluate, and manage partners capable of fulfilling Ciena's evolving business requirements.You will own the full partner lifecycle: identification, capability assessment, commercial evaluation, contracting, onboarding, operational planning, transition, and "go live."You will establish and manage KPIs to ensure optimal performance in cost, value, service quality, customer satisfaction, and business agility. Key Responsibilities Drive the … and performance expectations with business and customer requirements. Prepare and oversee/drive negotiations of Service Partner Agreements in coordination with Ciena Legal and Procurement. Drive partner contracting and onboarding, supporting all facets of Service Partner Development from initial engagement through ramp-up and transition to "steady state" delivery. Manage partner performance based on predefined metrics/KPIs, leading both More ❯
Implementation Engineer - EMEA Nucleus is seeking an Implementation Engineer in the EMEA region to join our Customer Success organization that supports customer onboarding and implementation projects. Implementation Engineers are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base. The Nucleus Implementation team is … d love to welcome you aboard. What You Will Do Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption Manage short term customer engagements to unblock their technical use cases Develop and maintain parsers and other scripts More ❯
Multiple constituency sites) Contract Length: 12 months Start Date: ASAP Day Rate: £120 Per day Overview We are seeking a Printer Support Engineer to provide onsite technical support and onboarding services across 12 constituency sites for the Northern Ireland Assembly. The role will focus on the setup, registration, and troubleshooting of HP multifunction devices (MFDs), ensuring printers are successfully onboarded … to the HP Device Control Center (DCC) using the HP MPS Printer Onboarding Tool. Key Responsibilities Travel across 12 constituency sites in Northern Ireland to provide onsite printer setup and support. Configure and onboard HP printers using the HP MPS Printer Onboarding Tool (HPCC/DCC). Register devices to HP Cloud services, enabling consumables tracking and reporting. Connect devices … to customer networks (via wireless or wired options) and ensure successful communication with the onboarding tool. Enable and troubleshoot HP Web Services and SNMP v3 configurations as part of onboarding. Liaise with stakeholders to complete onboarding steps where elevated access is restricted. Follow standard operating procedures and accurately log work completed. Escalate complex issues to HP support teams when required. More ❯
collaborate with senior engineers in the US, and help represent the company in NI's growing tech ecosystem. The first hires will travel to the US for in-depth onboarding (6+ weeks) to work side by side with experienced engineers and immerse themselves in the product. What you'll do Deliver new features across the company's core platform. Contribute … real market traction. Work on core platform engineering with visibility and impact from day one. Help establish and shape a brand-new NI hub. Travel to the US for onboarding and work with a highly skilled team. A chance to join a growing insurtech disruptor at a pivotal moment, working on AI-driven innovation and scaling a platform that's More ❯
clients. Acting as their primary strategic partner, your mission is to ensure they achieve their business outcomes with our solutions. You will manage the entire post-sale journey-from onboarding to strategic reviews-to build deep partnerships that drive long-term value. Your Impact & What You'll Do Drive Client Success & Value: Lead the post-sale journey from onboarding to More ❯