and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with Sales, Customer More ❯
and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with Sales, Customer More ❯
solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders More ❯
solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders More ❯
Llantarnam Industrial Park, Cwmbran, Gwent, Wales, United Kingdom
Reed
solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
testing, and implementing test automation strategies. Responsibilities include: Managing and resolving application incidents, identifying root causes, and preventing recurrence Monitoring system health and supporting performance improvements Assisting users with onboarding, training, and validating releases Maintaining accurate documentation and sharing knowledge Collaborating across teams to ensure stable deployments and compliance with processes Key Skills Required You'll need to be a More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
terms of new customers signed up, revenue and call activity Manage renewals : Respond promptly to membership renewals, assist with payments, and handle exceptions to maintain high renewal rates. Support onboarding success : Deliver proactive outbound and inbound support during the crucial onboarding phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages More ❯