to new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely with … Accountabilities Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling, production … maintain strong relationships with customers, ensuring long-term satisfaction, platform value realisation, and ongoing success. Collaborate with the Service Desk and Change Manager and other colleagues, to ensure seamless onboarding, knowledge handover, and issue resolution. Support customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product More ❯
enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on technical environment & service requirements. They will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The TSM is expected to participate in a Duty Manager rota and act as Incident … Manage RCAs and ensure preventative actions are implemented Work with Technical Resource Managers to build support teams based on technical and service needs Coordinate with GS & PS for customer onboarding Support technical issue resolution and act as escalation point Implement service improvements and plan process enhancements Stay updated on current trends and source training as needed Manage new tools, automation More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
the necessary communication skills to serve as a bridge between business stakeholders and technical teams, as well as the seniority to comfortably steer multiple concurrent projects, such as migrations, onboarding and integrations. Requirements: 4+ years of experience as a Technical Delivery Manager/Technical Project Manager. Good technical knowledge and mindset, preferably with an engineering background or Computer Science degree. More ❯
Social network you want to login/join with: SuccessFactors Consultant - Onboarding & Recruiting (UK), Hemel Hempstead Client: Jigsaw Cloud Location: Hemel Hempstead, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 10 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Ideal Applicant: Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team. … The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered. This is not a sponsored role - You must have existing right to work in the UK or Ireland without sponsorship. Job Purpose To ensure a successful implementation by meeting the client's requirements and expectations, advising on the impacts of … the product, providing best practices, and driving adoption. The Consultant maintains a strong client relationship by establishing high levels of satisfaction and trust through proactive engagement. SuccessFactors Certifications Required Onboarding (THR97) Certification is required Recruitment Management (THR83) is ideal in addition to the Onboarding Certification Recruitment Marketing (THR84) is ideal in addition to the Onboarding Certification Certifications must be active More ❯
and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical … This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions. Responsibilities: Technical Implementation & Onboarding Lead technical onboarding process for new Zeenea Data Intelligence Platform customers Develop and execute customer implementation plans ensuring smooth deployment and adoption Manage the technical setup, configuration, and deployment of … option of working from the comfort of your home with flexible hours. Access to a Wellness, Sport & Meditation App to support your physical and mental well-being. A Buddy Onboarding Program to help you seamlessly integrate into our team. Opportunities for work and travel within an international environment, broadening your horizons. Engage with colleagues through team events, trade fairs, and More ❯
Procedures Manual). AS9100 Compliance and awareness. Lead external audits (Customer & Regulatory) Manage and maintain and oversee Internal Audit Program. Manage and maintain current customer Quality Requirements. Support the onboarding of new customers. Updating and maintenance of customer compliance matrix and desktop audits. Maintain Training Records and Internal Stamp Approvals register. Customer point of contact relating to Quality related queries More ❯
peripherals. Enterprise Applications: Support enterprise applications such as Microsoft 365, VPN, collaboration tools (e.g., Teams), and cloud-based platforms. User Account Management: Assist with password resets, access permissions, and onboarding/offboarding procedures. Documentation: Maintain and update IT documentation, including knowledge base articles and user guides. Follow-Up: Conduct follow-up calls or emails to ensure resolution satisfaction and gather More ❯
Employment Type: Permanent
Salary: £27659/annum Pension, Bonus, Car Parking, On Site Gym
the People & Culture Manager Focus areas of the role: The success of the role will be measured against the effective implementation of the following focus areas: Oversee full-cycle onboarding and offboarding of staff. Helping to deliver a consistently seamless onboarding experience for new joiners. Accurately draft and issue offer letters and contracts of employment. HR system set-ups, changes … business, such as consistent communication of new joiners, movers and leavers via the company's Intranet. Coordinate inductions for new joiners and work with managers to ensure a smooth onboarding process. Conduct People & Culture introductions to new joiners, including carrying out relevant training on how to use the HR system and company procedures. Advise on queries regarding employee benefits, onboarding … A collaborative team player with a proactive approach to decision making and problem-solving. Capable of working independently, managing multiple priorities under tight deadlines. Consistently deliver a world-class onboarding experience for new joiners. Champions UK-GDPR, ISO 27001 and best practice. Education & Qualifications/Experience: CIPD Level 3 Certificate or a degree in a HR related field is essential. More ❯
Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless … workflows. • Customer and Employee Insights: o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development. • Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows. • Communication and Collaboration: Ability to translate technical concepts into business More ❯
make a real impact in a growing business. What you’ll be doing: Managing, migrating, and supporting AWS environments Working on both production and non-production systems Supporting customer onboarding and cloud transformation projects Ensuring security, reliability, and operational excellence Staying ahead of AWS trends and best practices What we’re looking for: Proficiency in Terraform or CloudFormation, and scripting More ❯
Collaborative, transparent culture with real influence on product and strategy Interview Process Intro call with Talent Technical Leadership Interview Strategic Interview with Product & Executive Team Final Executive Interview Offer & Onboarding Ready to lead the engineering function of a next-generation AI SaaS platform? Apply now and help shape a product that’s transforming how global companies operate. #J-18808-Ljbffr More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
What you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by supporting More ❯
UK and Denmark covering UK, Ireland and the breadth of Northern Europe. THE ROLE: The Alliances Manager will be responsible for managing Amplifi Europe’s existing partner ecosystem and onboarding new partners to support our services evolution. A key part of the role is building and maintaining strong relationships at all levels with our partners to cement Amplifi as the More ❯
oriented Solutions Consultant to support strategic customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project More ❯
Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project More ❯
practices and industry trends. Internal Collaboration Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ Net Revenue Retention across your portfolio, complete quarterly onsite … Gainsight, Salesforce, or HubSpot (bonus). What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application was unsuccessful. #J More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
closing smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the future … through partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for accounts More ❯
for necessary data sets to inform continuously improved methods, support for our Go to Market teams, and or Foundries and Foundry Platform Preparing new vendors and their inventory for onboarding to our platform & facilitating the import of large libraries at scale Investigating issues with fonts, escalating to engineering teams when necessary Providing support to both internal and external users in … global working environment in the creative and software technology industry Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including President's Club for all functions) Professional onboarding program Development and advancement opportunities (high internal mobility across organization) Great pension scheme to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants More ❯
help businesses improve their day-to-day operations. What are we looking for? We are seeking a skilled and experienced Implementation Consultant/Specialist to join our team. As Onboarding and Implementation Consultant, you will work with our clients to help them optimize their operations using our business management platform, improve their profitability, and grow their business. You will be More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with the CTO and product team to align technical delivery with strategic goals. Continuously improve team operations, development workflows, and developer experience. Play a key role in hiring and onboarding as the team grows. What We’re Looking For 7+ years of commercial software engineering experience with a strong backend focus. Proven ability to lead engineering projects and/or More ❯
with the kinds of tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across client onboarding, compliance, finance, HR, and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency Establish reliable, auditable workflows for recurring activities and continuously improve … knowledge bases, and basic automation by training and supporting the wider team Help lead an internal education program around automation, AI tools, and smarter service delivery practices Support the onboarding and development of future hires in the operations function WHAT YOU BRING Experience 5+ years in operations, business operations, or process-driven roles — ideally within startups, fintech, legal/financial More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and product marketing. You’ll help connect our products to our audience, turning features into benefits and creating content that educates, inspires, and converts. From promoting new features and onboarding flows to supporting sales enablement and community growth, you'll work across departments to bring our platform stories to life. This role would be a great fit if you are … into digestible, value-led content Report on social performance and optimise content based on engagement and reach Email Marketing & Product Communication: Build and schedule email campaigns, from newsletters to onboarding flows, using pre-approved copy and templates Support lifecycle messaging to encourage platform usage and upsell/cross-sell across our toolset QA emails and segment audiences for improved targeting More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
schools and educational institutions using our Blackout Education platform, achieve their desired outcomes. The CSM will build strong relationships with all stakeholders (staff, students, and parents), guide them through onboarding, provide ongoing support, drive adoption, and ultimately ensure high levels of customer satisfaction and retention. The CSM will work closely with the Product Owner, to ensure that client feedback is … integrated into the product development process. Responsibilities Onboarding and Implementation Collaborate closely with the Product Owner to ensure a seamless transition for new Blackout Education clients from contract signing to go-live. Develop and deliver comprehensive training programmes and resources to empower school staff, students, and parents to effectively utilise Blackout Education. Create and manage customised implementation plans tailored to More ❯