Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Linux Engineer (Service Support) Work Type & Location: On-site in Stevenage (WFH flexibility after onboarding, team-dependent) Role Type: Permanent Start Date: ASAP Anson McCade is a leading recruitment and transformation consultancy, partnering with a globally renowned organisation delivering secure technology services across national security and More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
in additional monetary benefits Onsite WORKING Location: Stevenage, Cambridge, East of England - United Kingdom Type: Permanent Linux Engineer Location: Stevenage (Initially on-site, with shared WFH flexibility post-onboarding) Base Salary: £45,000 Estimated Total Package: £57,000+ (including 10% DV Bonus, up to 5% Bonus, 10% Pension, Private Healthcare, Dental, and more) A highly secure technology programme supporting national More ❯
week) in Stevenage. Role is inside IR35 - £700/day. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
tickets raised and allocating them to the appropriate team member and/or to our external support provider Maintain accurate documentation of incidents, resolutions, and IT asset inventory Support onboarding and offboarding of employees, including device setup Coordinate with third-party vendors for support and warranty claims Supporting other responsibilities while other members are out of the office Skills General More ❯
improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and Service Delivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular customer experience impact reports to the SLT and Board Lead a small cross More ❯
our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters and engage and agree GPS and Group Legal standards Relationship Management Own and develop relationships with internal stakeholders within the GPS practice teams and the Country Units More ❯
Elstree, Borehamwood, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Bond Moran Recruitment Ltd
looking for a Customer Success Manager who will play a crucial role throughout the business. It involves them with working with our support team to assist with the smooth onboarding of newly signed up clients according to our deadlines, through to checking that they are actively utilising the product, helping avoid churn whilst turning them into advocates. This role requires … at multiple levels of the organisation, gaining an in-depth understanding of the client's journey and the ability to change clients' behaviours in a highly consultative manner. Responsibilities Onboarding Act as a liaison between the customer and the studio and support and help project manage new clients ensuring that the website and platform are delivered on time to the … and build strong customer relationships with users and stakeholders. Churn management Identify churn indicators, process churn requests, and implement necessary steps to retain clients. Reporting Provide monthly reports on onboarding progress, health checks, account churns/issues, and project work. Training material development Improve training videos and written content. About you You have experience as a digital project manager for More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Corpay
Company description: Corpay^ is currently looking to hire a Client Operations Executive within the PayByPhone Implementation and Onboarding division. This position falls under our PayByPhone line of business based in France or Hatfield (UK). This is a permanent full-time role working on a hybrid basis 3 days in the office and 2 days from home. Job description: An … essential requirement for this role is to be FLUENT (C2 LEVEL) in ENGLISH and FRENCH. Key Accountabilities: Implementations Support with the Onboarding, Implementation and Expansion of the PayByPhone service and products to clients: Attend kick-off meetings. Create and maintain to completion a Project Plan which should be available at any time. Co-ordinate all relevant information required to set More ❯
for customer retention and loyalty. As our CRM & Marketing Automation Manager, you'll own the full customer journey - ensuring we have 100% comms coverage across all lifecycle stages, from onboarding to reactivation and everything in between. You'll work closely with our Marketing Operations team, including a dedicated CRM Marketing Operations Manager who will handle campaign setups, tagging, tracking, and … lead the charge in embedding best-in-class CRM thinking across the organisation. What You Will Do Lifecycle Marketing Strategy -Define and execute the full customer lifecycle strategy across onboarding, engagement, retention, churn prevention, win-back, and reactivation. You'll identify key lifecycle moments and build targeted campaigns that maximise player value. 100% Customer Comms Coverage Ensure no customer falls … We're Looking For Proven Lifecycle Marketing Experience -3+ years in a strategic CRM or lifecycle role, ideally in gaming, entertainment, or digital consumer brands. You've run onboarding, churn detection, win-back, and retention campaigns -and can speak to the impact you've made. Fast-Paced Agility -You're energised by fast-moving environments and can adapt strategy More ❯