5 of 5 Onboarding Jobs in Lanarkshire

and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support client onboarding and service transitions Contribute to business continuity and out-of-hours support planning What Youll Bring: Proven experience leading a high-performing IT Service Desk or support function Strong understanding More ❯

including status reporting, change control, issue resolution, and escalation. Build strong working relationships with stakeholders, maintaining transparency on progress, risks, and dependencies. Support procurement and contract activities, including vendor onboarding and service integration. Maintain compliance with regulatory and security standards across all project work. Contribute to continuous improvement in delivery processes and tools. Essential Experience 5+ years' experience in project More ❯

configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills Good technical awareness across CPU More ❯

difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the business and our clients during their onboarding journey. Whether youre guiding brand-new users or helping seasoned firms adopt new features, youll ensure they get the very best from Caseload. Youll work hand-in-hand with our … legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of … tech environment Benefits Competitive salary of £40,000£45,000, based on experience Hybrid working with flexibility and occasional client site visits Private medical insurance Company pension scheme Full onboarding and mentorship All IT equipment provided A supportive, team-oriented work culture The opportunity to be part of Scotlands most exciting legal tech growth story If youre ready to help More ❯

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being More ❯