1 to 25 of 37 Onboarding Jobs in Scotland

Customer Onboarding Lead Edinburgh We are working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. … Supportive, close-knit team environment The chance to work for a company where your contribution has a real, measurable impact The role: As Customer Onboarding Lead, youll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. Youll ...

access issues Software installation and basic configuration Network connectivity (Wi-Fi, VPN) Set up and prepare IT equipment (laptops, desktops, mobile devices) Assist with onboarding and offboarding of employees (user accounts, hardware setup) Log, track, and update support tickets in the IT service management system Escalate more complex issues ...

preferred office location due to the existing engineering team presence. Candidates based within commuting distance of Newcastle will also be considered. During the initial onboarding period, successful applicants will be expected to travel regularly to London to collaborate with the wider engineering teams. Travel requirements will reduce significantly following this ...

incident response and driving post-mortems for engineering-led deployments. Maintain clear documentation, deployment runbooks, and developer self‐service guides to streamline the engineering onboarding and release processes. Kubernetes Represent Engineering as a key stakeholder in platform design: Collaborate with TechOps to shape engineering self‐service workflows, guardrails, and standards. ...

ownership of incidents and service requests to ensure timely resolution. \n Coordinate with cross-functional IT teams for issue resolution \n Support user onboarding, including device setup and account provisioning \n Manage incidents and service requests using ITSM tools (eg, ServiceNow) \n Ensure accurate ticket logging, categorisation, and resolution tracking ...

ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution Support user onboarding, including device setup and account provisioning Manage incidents and service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking Adhere to SLAs ...

improvements and infrastructure optimisation. Working closely with Service Desk, Projects and Consultancy teams to deliver outstanding customer outcomes. Producing technical documentation and supporting client onboarding projects. What we're looking for You'll have experience with a number of the following technologies: Microsoft Azure Microsoft 365 Windows Server Microsoft Entra ...

meets our stringent security and performance guidelines. Group Scaling: Support the ongoing growth of the technical group. This includes leading the recruiting, interviewing, and onboarding of top‐tier engineering talent to the Edinburgh studio. Milestone Planning: Work with production and engineering leads to set attainable development milestones, ensuring that complex ...

engagements around Microsoft cloud security capabilities, including Azure, Defender XDR, Sentinel, Entra and M365 security. You will guide workstreams, develop high-quality deliverables, support onboarding, and ensure smooth handover to operations across Azure, Defender XDR, Sentinel, Entra and 365 security services, working with SOC and engineering teams. #J-18808-Ljbffr ...

deployment practices. Establish repeatable automated testing approaches across unit, integration, functional and regression testing. Produce and assure technical documentation for TDA, security assurance, onboarding and ongoing operations. Collaborate with cloud architecture, security, DevOps, delivery and business stakeholders to ensure solutions meet internal standards. Provide hands‐on technical leadership, coaching ...

deployment practices. Establish repeatable automated testing approaches across unit, integration, functional and regression testing. Produce and assure technical documentation for TDA, security assurance, onboarding and ongoing operations. Collaborate with cloud architecture, security, DevOps, delivery and business stakeholders to ensure solutions meet internal standards. Provide hands-on technical leadership, coaching ...

Implement and manage security controls across our cloud environments (AWS) and internal IT systems. Identity & Access Management: Own the lifecycle of user access, from onboarding and MFA enforcement to regular access reviews. Vendor & Risk Management: Evaluate the security posture of our supply chain and conduct internal risk assessments. Security Culture ...

expected to travel regularly to London to embed with the wider engineering team and gain a detailed understanding of the environment. Following this onboarding period, travel requirements will reduce and align with business needs. The Role You will join a team responsible for maintaining and modernising critical infrastructure platforms supporting ...

have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [emailprotected] . The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement ...

ticketing systems Diagnose and troubleshoot issues across multiple travel booking platforms Escalate complex technical issues to Product Managers and relevant internal teams Support customer onboarding and implementation projects alongside the Implementation Lead Assist Sales and Account Management teams with customer system changes and enhancements Manage user access across third-party ...

will drive continuous improvement across the outsourced SOC and in-house SOC teams of analysts and engineers. Youll have experience of configuring SIEM tools, onboarding sources, writing processes and alerts, understanding business environments and managing incidents affecting applications and infrastructure across a varied technology stack spanning operational technology and information ...

breakdowns tied to revenue and adoption outcomes; run negotiation and close. Hit monthly MRR quota with well-attributed pipeline. Run a clean handover to onboarding and customer success so new customers activate quickly; stay close through early life to surface expansion signals. Represent the business at events ...

Collateral, FX and Money Market products. The role sits primarily on the settlement side, working alongside the Middle Office Change team who manage client onboarding and change activity. What you'll be doing: Ensuring high-quality client service delivery, referring complex or technical issues to senior colleagues as needed Supporting ...

reporting into the COO Lead on employee relations, including disciplinary, grievance, capability, absence and performance matters Partner with hiring managers on recruitment, agency relationships, onboarding and employer brand Support managers with performance reviews, development planning and building a high performance culture Identify training and development needs and coordinate learning activity ...

effective business processes. Key responsibilities will include: Acting as a first point of contact for enquiries via phone, email, and in person. Supporting the onboarding and offboarding of employees, including maintaining company records and issuing equipment. Managing incoming and outgoing correspondence. Ordering office supplies and maintaining stock levels. Preparing schedules ...

do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through the onboarding process, including booking installations and setting up accurate accounts Manage and maintain your own customer pipeline while achieving service and performance targets Provide ongoing support ...

do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through the onboarding process, including booking installations and setting up accurate accounts Manage and maintain your own customer pipeline while achieving service and performance targets Provide ongoing support ...

external training sessions • Prepare and maintain team dashboards and reports • Manage procurement of IT equipment, mobile devices, PPE, and other office needs • Support onboarding activities for new starters General Office Administration Support includes : Entering data or performing word processing work in support of local office or function-specific business processes. ...

project gateway processes, ensuring rigour in planning, reporting and escalation management Build, lead and inspire a high‐performing team of project managers, owning recruitment, onboarding, retention and succession planning Set clear objectives, conduct appraisals and create development plans linking performance to quality and client outcomes Design flexible resourcing strategies across ...

have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying ...