Application Support Analyst
- Hiring Organisation
- Intec Select Ltd
- Location
- London Bridge, Billingsgate, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £55000/annum
issues within agreed SLAs Act as an escalation point between support teams and technical specialists Support incident, problem and change management processes Deliver user onboarding and training sessions Create and maintain knowledge base articles, FAQs and support documentation Monitor ticket trends and user feedback to identify service improvements Support major ...