8 of 8 Onboarding Jobs in Redhill

identifying & fixing software faults across the business Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users The Person A strong More ❯

both technical teams and senior stakeholders, providing updates and ensuring expectations are managed and met.Track recurring issues and trends, implementing corrective action plans and contributing to continuous improvement.Support internal onboarding, training of 1st/2nd line support, and documentation updates.Assist in launching new services, including preparation of related support procedures and documentation.Represent the organisation professionally in virtual and on-site More ❯

teams and senior stakeholders, providing updates and ensuring expectations are managed and met. Track recurring issues and trends, implementing corrective action plans and contributing to continuous improvement. Support internal onboarding, training of 1st/2nd line support, and documentation updates. Assist in launching new services, including preparation of related support procedures and documentation. Represent the organisation professionally in virtual and More ❯

foster an inclusive culture where everyone feels valued and empowered. We are an equal opportunity employer committed to inclusivity and diversity. If you require accommodations during the application or onboarding process, please contact . Equal Opportunity Employer More ❯

documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and spare part procurement Be willing to 'roll up sleeves' and … in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape process standards Supportive team culture and structured onboarding Competitive salary and benefits package Application Process: Please submit your resume and a cover letter detailing your experience and qualifications. Equal Opportunity Employer: We are committed to creating a diverse More ❯

track support trends using our Ticketing System. Manage minor projects under support/obsolescence programmes as assigned. Provide training to 1st and 2nd line support staff and assist in onboarding new Field Service Engineers. Required Skills & Qualifications: Demonstrated ability to work independently, show tenacity, and proactively solve problems. Must hold or have the ability to achieve DV Security Clearance. Extensive More ❯

and networking and build your skills in a supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues, onboarding clients and working with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What You'll Need: Strong communication and a customer-first mindset A proactive, organised approach to More ❯

Management of the MOD Escalation Process, refining such that detail is captured as required. Provision of training to 1st and 2nd line support staff and also assist in facilitating onboarding new Field Service Engineers. Assist in the launch of new UK Government services into the organisation including any support documentation required. Prepare handover notes for others in the Through-Life More ❯