7 of 7 Onboarding Jobs in Stoke-on-Trent

after probation) 25 Days Holiday + Bank Holidays + 1 extra day each year after 2 years (up to 30 days) Excellent Working Culture & Career Progression Structured 8-week onboarding programme Key Skills, Competencies & Attributes Previous experience in a customer-facing role , ideally in a software support environment. Excellent organisational skills , with the ability to meet deadlines and maintain attention More ❯

Communications Team Leader to identify and pilot new CRM features or integrations. Lead on improving the member experience through better data capture, workflows, and usability. Support team training and onboarding of new staff into the CRM. Act as the first point of contact for CRM queries, escalating complex issues where needed. Liaise with our IT Support company to ensure timely More ❯

with service level agreements. Maintain accurate and up-to-date information on internal databases. Manage a designated client portfolio, ensuring operational and financial protocols are followed. Assist in the onboarding of new suppliers and contractors by completing necessary administrative tasks. Foster positive relationships with clients, contractors, and site personnel to support a high standard of service delivery. Provide administrative assistance More ❯

related queries, escalating when needed Collaborate with IT partners to resolve technical issues efficiently and minimise downtime Set up new users with required accounts, permissions, and devices, ensuring smooth onboarding Maintain and update an accurate digital asset register, including devices, licences, and warranties. Support day-to-day technical requests, including troubleshooting common issues with Microsoft 365, Teams, and Wi-Fi More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues More ❯

integration benefits. Craft solution approaches tailored to each client’s technical landscape and compliance requirements. Support implementation teams and clients during integration, offering hands-on technical assistance. Manage technical onboarding activities and deliver continued support to ensure long-term customer success. Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement. Continuously research and More ❯

DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi … Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and ensure Day 1 handover runs smoothly. Maintain equipment logs, stock of accessories, and ensure devices are secure, up to date, and fully functional More ❯