after probation) 25 Days Holiday + Bank Holidays + 1 extra day each year after 2 years (up to 30 days) Excellent Working Culture & Career Progression Structured 8-week onboarding programme Key Skills, Competencies & Attributes Previous experience in a customer-facing role , ideally in a software support environment. Excellent organisational skills , with the ability to meet deadlines and maintain attention More ❯
after probation) 25 Days Holiday + Bank Holidays + 1 extra day each year after 2 years (up to 30 days) Excellent Working Culture & Career Progression Structured 8-week onboarding programme Key Skills, Competencies & Attributes Previous experience in a customer-facing role , ideally in a software support environment. Excellent organisational skills , with the ability to meet deadlines and maintain attention More ❯
Communications Team Leader to identify and pilot new CRM features or integrations. Lead on improving the member experience through better data capture, workflows, and usability. Support team training and onboarding of new staff into the CRM. Act as the first point of contact for CRM queries, escalating complex issues where needed. Liaise with our IT Support company to ensure timely More ❯
Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom Hybrid / WFH Options
Kingsgate Recruitment Ltd
What You’ll Gain Hands-on Experience : Work on real ML systems and contribute to production-grade solutions Mentorship & Training : Learn from senior ML engineers and participate in structured onboarding and learning paths Career Growth : Clear progression toward mid-level engineering or specialist roles in ML, NLP, or MLOps Innovation Culture : Be part of a forward-thinking team that values More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
XPERT RECRUITMENT SOLUTIONS LIMITED
with service level agreements. Maintain accurate and up-to-date information on internal databases. Manage a designated client portfolio, ensuring operational and financial protocols are followed. Assist in the onboarding of new suppliers and contractors by completing necessary administrative tasks. Foster positive relationships with clients, contractors, and site personnel to support a high standard of service delivery. Provide administrative assistance More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
KPI Recruiting
related queries, escalating when needed Collaborate with IT partners to resolve technical issues efficiently and minimise downtime Set up new users with required accounts, permissions, and devices, ensuring smooth onboarding Maintain and update an accurate digital asset register, including devices, licences, and warranties. Support day-to-day technical requests, including troubleshooting common issues with Microsoft 365, Teams, and Wi-Fi More ❯
key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues More ❯
Stoke-on-Trent, Newcastle under Lyme, Staffordshire, United Kingdom
OCC Computer Personnel
key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues More ❯
integration benefits. Craft solution approaches tailored to each client’s technical landscape and compliance requirements. Support implementation teams and clients during integration, offering hands-on technical assistance. Manage technical onboarding activities and deliver continued support to ensure long-term customer success. Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement. Continuously research and More ❯
integration benefits. Craft solution approaches tailored to each client’s technical landscape and compliance requirements. Support implementation teams and clients during integration, offering hands-on technical assistance. Manage technical onboarding activities and deliver continued support to ensure long-term customer success. Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement. Continuously research and More ❯
Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom
Knights
optimize network performance across sites. Collaborate with the central IT team to ensure consistent network standards and security protocols. Assist in firewall configuration and network segmentation as needed. Acquisition Onboarding Lead IT setup and integration for newly acquired offices. Ensure smooth transition of systems and infrastructure into Knights’ IT environment. Documentation & Reporting Maintain accurate records of installations, configurations, and maintenance More ❯
Newcastle-under-Lyme, Staffordshire, Newcastle under Lyme, United Kingdom
Hays Technology
process flows, system configurations, and user guides. Assist in troubleshooting and resolving system issues, escalating where necessary. Contribute to process improvement initiatives and ensure best practices are followed. Support onboarding and training of users on system functionality and data handling. Essential Skills & Experience: Strong IT administration background. Understanding of data governance principles and data quality assurance. Excellent documentation and organisational More ❯
customers and IT, the strategy and management plans for each vendor Engage with relevant IT stakeholders, ensuring a level of due diligence and governance is in place for the onboarding, service introduction and ongoing management of vendors Manage all aspects of the formal contract between the vendors and AXA UK and Ireland (either directly or through AXA UK Procurement as More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
KPI Recruiting
DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi … Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and ensure Day 1 handover runs smoothly. Maintain equipment logs, stock of accessories, and ensure devices are secure, up to date, and fully functional More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
INSTARMAC GROUP
live, delivering training and user support for all stakeholders, and contributing to the custom development of advanced functionality to meet business needs. In addition, the consultant will support the onboarding and integration of a new telephone system, including functionality for card payment processing, ensuring seamless connectivity and user experience across platforms. This is a hands-on position that combines technical … needed. A streamlined Case page layout for efficient complaint handling and resolution and development of basic service dashboards to monitor case volume, response times, and resolution rates. Support the onboarding and configuration of the new telephone system within Salesforce including the integration of card payment processing workflows linked to customer and opportunity records. Participate in testing, validation, and troubleshooting of More ❯
We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the US, Denmark, Germany, and Australia. What you will do Onboarding & Enablement Run tailored onboarding sessions that equip new customers to hit the ground running. Get hands-on with account setup to make sure everything's in place for success. Customer More ❯