2 of 2 Onboarding Jobs in Staffordshire

line with ITIL best practices. Ensure excellent customer service standards are maintained, acting as a key point of contact for clients and stakeholders. Coordinate onboarding of new clients, ensuring smooth transitions and service readiness. Produce regular reports on service desk performance and provide insights to senior management. Work closely with ...

lifecycle marketing - this is essential. You'll be responsible for shaping and optimising the full customer lifecycle within the app, from acquisition and onboarding through to engagement and long-term retention. Using behavioural data, you'll deliver highly personalised, automated experiences across push, in-app messaging, and email. This … aligned to business goals Build and optimise automated lifecycle campaigns across app channels (push, in-app, email) Own the in-app customer journey, improving onboarding, engagement, and retention flows Segment audiences using behavioural and transactional app data to deliver highly personalised communications Collaborate with product and data teams to optimise ...