About the Role We are seeking an experienced Application Support Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/3 support for … with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem … a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . Experience with automation and Scripting for support processes. Familiarity with DevOps practices and CI/CD pipelines. More ❯
Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover. Our operations span over 50 countries on 5 continents, including all the major … affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization. In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals … UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns. The Role We are seeking a hands-on Endur Support Analyst with experience in the commodities industry, who is passionate about technology and adept at supporting enterprise-wide systems. The successful candidate will excel at partnering with end-users to log and analyze More ❯
Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover. Our operations span over 50 countries on 5 continents, including all the major … affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization. In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals … UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns. The Role We are seeking a hands-on Endur Support Analyst with experience in the commodities industry, who is passionate about technology and adept at supporting enterprise-wide systems. The successful candidate will excel at partnering with end-users to log and analyze More ❯
Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover. Our operations span over 50 countries on 5 continents, including all the major … affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization. In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals … UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns. The Role We are seeking a hands-on Endur Support Analyst with experience in the commodities industry, who is passionate about technology and adept at supporting enterprise-wide systems. The successful candidate will excel at partnering with end-users to log and analyze More ❯
london (city of london), south east england, united kingdom
Mercuria
Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover. Our operations span over 50 countries on 5 continents, including all the major … affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization. In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals … UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns. The Role We are seeking a hands-on Endur Support Analyst with experience in the commodities industry, who is passionate about technology and adept at supporting enterprise-wide systems. The successful candidate will excel at partnering with end-users to log and analyze More ❯
Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover. Our operations span over 50 countries on 5 continents, including all the major … affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization. In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals … UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns. The Role We are seeking a hands-on Endur Support Analyst with experience in the commodities industry, who is passionate about technology and adept at supporting enterprise-wide systems. The successful candidate will excel at partnering with end-users to log and analyze More ❯
We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯
We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯
We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯
We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯
london (city of london), south east england, united kingdom
Bonhill Partners
We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯