enhance operational maturity. Maintain detailed documentation of processes, system designs, and incident resolutions, and communicate technical solutions effectively to stakeholders. Manage deployments on OpenShift and containerized platforms, ensuring stability, performance, and scalability. Work with integration services and wires to ensure seamless system operations and connectivity. Qualifications … years of experience in a production support role. Hands-on experience with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell, etc.). Proficiency in monitoring and observability tools such as Grafana, AppDynamics, ITRS, and Splunk. Strong knowledge of databases (SQL, queries, optimization). Experience supporting large-scale, high-availability ...