Senior Network Operations Centre (NOC) Engineer
Shippon, Oxfordshire, United Kingdom
Gigaclear
If your aspirations are to become to Network Engineer then this role will help you get there. This role is replacing the Senior NOC Engineer who just got promoted to our Network Engineering team. Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to … and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the Senior NOC Engineer Tier 2 will to be ensure the healthy running of our WAN via reactive fault resolution on our cabinet switches and routers and proactive jobs to update software and … firmware. This role will be responsible for owning cases escalated from the Tier 1 team (NOC engineer) and resolving within pre-agreed SLA s, liaising with technicians and customers to ensure speedy resolutions. Note: this is a hybrid role, based in our Head Office in Abingdon, Oxon. Our NOC works on a shift basis covering working Monday Friday 7am More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 35,000 Annual
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