City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
About the job As a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … industry best practices. Must Have: 8+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
Service Delivery Manager to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role that sits between Service Delivery and Helpdesk Management where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service … run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead the day-to-day operations of the internal IT support team Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly Maintain oversight of core ITSM … processes which includes - incident, request, and change management Participate in weekly delivery/change meetings, helping to shape the approach and assess business impact Guide operational tooling improvements and help prioritise internal service enhancements Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: Experience in IT Service Delivery or Helpdesk More ❯
Fidarsi are partnering with a Digital Asset firm who are looking to hire an Operations Manager. The Operations team is responsible for managing the digital asset services which includes client onboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In the initial stages a high degree of project support and … business analysis will be required. The Operations Manager will be responsible for leading the Admin Operations team, to ensure it fulfils its obligations both to its clients and its regulators, assuming accountability for managing all digital Admin operations services, including resource management and oversight, operational client onboarding, monitoring of daily controls, MI reporting, and timely issue … all client requests including exception handling to ensure exceptions are actively managed to resolution on a daily basis. Investigate issues raised by clients or other stakeholders, seeking guidance from management/Compliance where required. Ensure issues raised by clients or other stakeholders are investigated, tracked and resolved in a timely manner, providing guidance as required Escalate issues and control More ❯
s) London - England - United Kingdom of Great Britain and Northern Ireland AVJOB DESCRIPTION JOB TITLE : Audio Visual Technician REPORTS TO : Senior AV Technician SCOPE OF JOB : Responsibility for the management of the firm’s Audio Visual Service provision to its London office (and supporting other Facilities Services functions as required). OperationsManagement A client facing position … pc/MS Powerpoint) Presentation and videoconferencing support (including non-standard hours working) Equipment support Events and Meeting Technical Supervision. On site support for all events. Maintenance and service management, asset and stock control. Training for other departmental operatives on the basics of the A/V system. Principle Accountabilities 1. Assist with the on-going review of the … optimum balance and integration of service across the London offices, devising and implementing appropriate changes whilst ensuring client/customer needs are fully met. 2. Continuously review the service operations, managing the general AV/VC support in accordance with room bookings (co-ordinated by Client Services staff) and focusing on best value delivery of in-house and contract More ❯
Job Description The Finance Business Analyst (FBA) is one of several analyst roles within the GS finance team. This role supports Global Business Services, Real Estate and Other Operations workstreams within Global Support. You will work closely with the Group Ops management team and finance business partner. You will also work alongside other members of the wider GS … team including and on occasion with other divisional finance teams. Operating in a culture of accountability and continuous improvement, the FBA uses insight and analytical skills to support the management of the business, constructively challenging and influencing where necessary. Key Responsibilities The FBA is expected to assume the following key responsibilities plus any other reasonable duties as required: Month … Support the production of forecast/budget builds ensuring key assumptions, dependencies, risks, and opportunities are understood and articulated. Production of insightful commentary, variance analysis and bridges Provision of management reporting for business and local managers as necessary. Look to develop and enhance reporting including use of TM1 excel add in, SAPFC and SAP EPM Business Plan/ More ❯
events, ensuring alignment with technical and production standards, and support the implementation of consistent processes and SOPs across all projects. Collaboration is key. You will work closely with Sales, Operations, and fellow Project Management professionals to define technical requirements and communicate clear, actionable execution plans to all stakeholders. Key Job Responsibilities Job Requirements BA/BS Degree or … equivalent experience 4+ years of technical experience in the Corporate Staging or Broadcast industry. Project Management experience preferred 1+ year of Supervisory experience preferred Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Familiarity with budgets and cost control Operational logistics experience Works well under pressure Ability to manage multiple complex job functions within a … fast-paced environment MS Office experience required Technical diagram knowledge/experience preferred Ability to travel up to 50% may be required Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each More ❯
execution of events by following Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating … responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the More ❯
Job Description Job title Data Reporting Analyst Reporting to Director of Operations and Project Salary range £27,000 per annum (prorated for 22.5 hours) Main Purpose The main purpose of this role is to provide data administration, analysis, information management and performance reporting to the PWM Management team. To ensure the business has all the essential data … information and reports to enable effective decision making, maximise business performance and ensure compliance. Key Responsibilities Create and provide monthly reports in line with the Wealth Management’s core meetings (e.g. Academy, Management Meetings, OperationsManagement Meeting) to ensure the business receives accurate Key Business Information Ownership of the central reporting of the PWM Scorecard and … ongoing advice fees that are at risk are managed with Advisers Support the transfers of any requests regarding Salesforce records Run Salesforce reports as and when required to support Management Information Reporting Maintain Key PWM Reports to ensure accurate client allocations, segmentation and performance Run MyPractice reports as and when required Provide a comprehensive administrative service to key stakeholders More ❯
Specialist) Duration: 6 months Location: Remote Contract Type: Inside IR35 - Umbrella only Job Overview: We are seeking a highly technical ServiceNow Developer with in-depth expertise in IT Service Management (ITSM) and IT OperationsManagement (ITOM). The ideal candidate will design, develop, and implement solutions within the ServiceNow platform, optimizing IT processes and ensuring seamless service … delivery in complex IT environments. Key Responsibilities: ServiceNow Development: Customize and configure ITSM and ITOM modules, including Incident, Change, Problem, Request Management, Discovery, Event Management, and Orchestration. Technical Expertise: Develop and maintain workflows, scripts, and integrations to support ITSM/ITOM functionalities. Collaboration: Work closely with cross-functional teams to align ServiceNow implementations with organizational goals. Troubleshooting: Identify … maintain system reliability and performance. Required Skills: Extensive experience (3-5+ years) in ServiceNow development, including ITSM and ITOM modules. Advanced knowledge of ITSM processes (Incident, Problem, Change Management, etc.) and ITOM capabilities (Discovery, Event Management, Orchestration). Strong understanding of integration technologies (REST APIs, SOAP, JSON) and system architecture. If you meet the above requirements, please More ❯
across all financial transactions. THE RESPONSIBILITIES: Oversee the reconciliation of financial transactions across multiple platforms, including digital wallets, payment platform, and other financial systems. Ensure timely and accurate reconciliation operationsmanagement and address any discrepancies in a prompt and effective manner. Develop and implement robust reconciliation policies, procedures, and controls to support business growth and scalability. Drive initiatives … processes to identify inefficiencies and recommend enhancements to improve accuracy and reduce operational risks. Provide regular updates and reports on reconciliation status, performance metrics, and risk factors to senior management and other key stakeholders. Develop a strategic vision for the reconciliation function, aligning with the organization’s overall business strategy and growth objectives. Prepare and present detailed reports on … reconciliation performance, trends, and strategic initiatives to the management team. EXPERIENCE REQUIRED: Over 5-7 years’ experience in financial reconciliations, with at least 2-3 years in a leadership role, preferably in the context of payment solutions or financial data. In-dept knowledge of digital payment systems. Experienced as a user of Financial ERP Systems. Proven track record of More ❯