in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
london (city of london), south east england, united kingdom
Morgan McKinley
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
way forward. Job Title: Service Delivery Manager, Data Centre Job Description: As a Data Centre Service Delivery Manager, your primary responsibility will be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime, availability, and efficiency of all systems, equipment, and processes within the data centre. You will also manage a team … of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards.Responsibilities:Data Centre Operations: Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression. Ensure compliance with equipment manufacturer's recommendations, industry best practices, and regulatory requirements. Monitor and analyze key performance … indicators (KPIs) to identify areas for improvement and develop strategies for optimization. Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability.Team Management: Lead and manage a team of technicians and engineers responsible for data centre operations. Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations. Foster a culture of More ❯
Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IT operations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day IT operations … guidance and support Managing IT budgets and resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IT operationsmanagement In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing … IT policies and procedures Understanding of security protocols and risk management Excellent communication and interpersonal skills Relevant qualifications in IT or a related field Benefits: Competitive salary Permanent role with opportunities for career progression Dynamic and supportive work environment Professional development and training opportunities Comprehensive employee benefits package If you are an experienced IT Operations Manager looking for More ❯
and IT best practices. Key Responsibilities: Deliver solutions across key ServiceNow modules including: ITSM (Incident, Problem, Request, Change) HRSD (Human Resources Service Delivery) Security Incident Response (SIR) and Vulnerability Management Service Portal and Virtual Agent configuration CMDB setup and maintenance Configure and maintain: Workflows and Item Designer Transform Maps, Data Loads, and MID Servers Integration points (SOAP/REST … development life cycle (SDLC) Experience working with the Washington release (preferred) Must be a Certified ServiceNow Administrator Must hold ServiceNow Implementation Certification Desirable: Knowledge or experience with ITOM (IT OperationsManagement) is a plus Integrations and MID Server setup Virtual Agent, Employee Centre, HRSD, and Security Modules Personal Attributes: Strong analytical and problem-solving skills Effective communicator and More ❯
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate … s IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build … per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core More ❯