1 to 25 of 34 Operations Management Jobs in London

Service Now Architect

Location
Greater London, England, United Kingdom
design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security Operations, Integrated … Risk Management, integrations, and data migration. Key Responsibilities Own end-to-end solution architecture across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, IRM, integrations, reporting, and platform capabilities Translate business requirements, process designs, and fit-gap outcomes into scalable ServiceNow solution designs and implementation roadmaps Define ...

ServiceNow Technical Architect

Location
Greater London, England, United Kingdom
technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

Agentic AI Ops Lead

Location
Greater London, England, United Kingdom
unique data asset to deliver insight and enterprise rewiring at scale. Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation. Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will ...

Advisory Presales Solution Consultant - Public Sector (Higher Education & Healthcare)

Location
Greater London, England, United Kingdom
product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

ServiceNow GRC Architect

Location
Greater London, England, United Kingdom
requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance Provide ...

Director Sales Operations Management - Deal Desk (Security)

Location
Greater London, England, United Kingdom
technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. The Director, Sales Operations Management leads a team responsible for commercial deal support, proposal development, pricing strategy, deal modeling, and sales enablement while remaining actively engaged … business. Job Description What you get to do in this role: Team Leadership & Capability Development Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals. Establish performance goals, career development plans, and operational priorities. Create scalable processes, tools, and templates that improve deal quality and sales ...

Deskside Support Engineer

Location
Greater London, England, United Kingdom
estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well … support service for the UK and Ireland offices. Responsibilities will include support of Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications. To action incidents and requests escalated from first line support, in support of Colliers business requirements ...

International Readiness Ride-Hail Program Manager Waymo

Location
Greater London, England, United Kingdom
specified Category I Job Type Full Time Location London, England, United Kingdom Requirements What we're looking for 7+ years of experience in project management, operations management or program management at a high-growth tech company. Strong organizational skills and the ability to manage multiple projects … enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world’s first and leading autonomous ...

Data Center Site Operations Manager

Hiring Organisation
Microsoft
Location
London, England, United Kingdom
Location: United Kingdom, London, LondonEmployment type: Full-TimeWork site: Fully on-siteRole type: People ManagerTravel: Less than 25%Profession: Data CenterDiscipline: Data Center Operations ManagementCompany: MicrosoftOverviewThe Site Operations Manager leads day-to-day site operations at our leased 3rd party datacenters, ensuring service reliability, security, and operational … large scale GPU rack deployments to meet growing demand, GB200, GB300, VR72. This would be a great transition role for an existing Facility Management professional, Service leaver or Project Manager. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees ...

ITSM Transformation - Senior Project Manager

Location
Greater London, England, United Kingdom
help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination … experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Lead the end-to-end delivery plan for the Service Management Platform programme. Define, construct ...

ServiceNow Architect (TSOM)

Hiring Organisation
Syntax Consultancy Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£550/day 550/day (Outside IR35)
Month Contract £550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience. Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office … with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November/December 2026. ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience. Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom ...

ServiceNow Architect (TSOM)

Hiring Organisation
Syntax Consultancy Limited
Location
City of London, South East, United Kingdom
Employment Type
Temporary Contract, Hybrid
Salary
550/day (Outside IR35)
Month Contract £550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience. Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office … with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November/December 2026. ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience. Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom ...

ServiceNow Technical Architect

Location
Greater London, England, United Kingdom
point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets … engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic AI capabilities. ...

Business Development Senior Manager - ServiceNow

Hiring Organisation
KPMG
Location
London, England, United Kingdom
ServiceNow Practice delivers advisory, implementation and strategic transformation programmes across the Now Platform, including risk and cyber, Global Business Services (GBS), Customer Service Management, Information Technology Service Management (ITSM), Information Technology Operations Management (ITOM), Information Technology Asset Management (ITAM), AI and developer capabilities. In this ...

Senior Director - Service Delivery

Location
Greater London, England, United Kingdom
Education Qualification : Engineer - B.E/B.Tech/MCA Skills : Primary -> Functional | Business Management/CXO | IT Strategy and Planning | 5 - Expert Primary -> Functional | Business Management/CXO | Business Planning and Strategy | 5 - Expert Secondary -> Functional | IT Operations Management | Business Relationship Management | 5 - Expert Secondary -> Functional … Expert Tertiary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert Tertiary -> Behavioral | Microland Skills | Microland First | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: 1. Achievement of the Unit/account margin goals for the year - Achievement of the margin goals through various ...

Autonomous Vehicle Operations Manager

Location
Greater London, England, United Kingdom
cutting-edge robotics and large-scale logistics, we are expanding globally to redefine fleet commercialization. About the Role We are seeking an Autonomous Vehicle Operations Manager (AVOM) for Ride Hailing Operations (RHO) to own the daily operational rhythm of our fleet. In this role, you will not just … Your goal is to maximize fleet uptime and supply availability while maintaining the highest safety and operational standards. What You’ll Be Doing Fleet Operations & Performance Monitoring KPI Tracking: Monitor, report & own performance against targets and KPIs. Daily Fleet Oversight: Provide day-to-day support and monitoring ...

ServiceNow SOMT Architect

Hiring Organisation
Syntax Consultancy Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£550/day 550/day (Outside IR35)
/day (Outside IR35) ServiceNow SOMT Architect needed for a 6 Month Contract in London (Hybrid). Must have strong SOMT (Sales Order Management for Telecommunications) expertise. Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London … Consultancy supporting a leading Telecoms end client. Start ASAP in October/November 2026. Stong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable ...

Senior Program Manager

Hiring Organisation
Microsoft
Location
London, England, United Kingdom
Kingdom, London, LondonEmployment type: Full-TimeWork site: 3 days/week in-officeRole type: Individual ContributorTravel: Less than 25%Profession: Data CenterDiscipline: Data Center Operations ManagementCompany: MicrosoftOverviewThis role provides strategic and operational support to senior leadership within a complex, multi-country Datacenter Operations organization. The position helps translate … other business information to identify insights, monitor progress, and support leadership decision-making.Lead or support strategic programs requiring cross-functional coordination, structured execution, risk management, and ongoing stakeholder engagement.Plan and coordinate leadership engagements, including site visits, Town Halls, and leadership offsites, ensuring clear objectives, effective execution, and follow ...

ServiceNow Architect

Hiring Organisation
Syntax Consultancy Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£600/day 600/day (Outside IR35)
ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with SOMT (Sales Order Management for Telecommunications) experience. 6 Month Contract in London (Hybrid). Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from … global IT Consultancy supporting a leading Telecoms end client. Start in November/December 2026. Strong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise. ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions. Defining scalable ...

Service Delivery Manager

Hiring Organisation
Jones Lang LaSalle Limited
Location
London, United Kingdom
Employment Type
Permanent Contract
help shape a brighter way forward. As a Data Centre Service Delivery Manager, your primary responsibility will be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime, availability, and efficiency of all systems, equipment, and processes within the data centre. … team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. Responsibilities: Data Centre Operations: Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression. Ensure compliance with equipment manufacturer ...

Datacenter Technical Manager

Location
Greater London, England, United Kingdom
complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Datacenter Technical Manager Operations Management Professional London, England, GB Salute is a global leader in delivering mission-critical data center services. We are seeking a Data Center Engineer … operation and maintenance of critical electrical, mechanical, and life safety systems within a high-availability data center environment. Across the datacenter industry - from implementation, operations, and maintenance to decommissioning - Salute is a leader in delivering global data center services with precision. The Technical Manager will provide a competitive edge ...

Senior SAP Consultant

Location
Uxbridge, England, United Kingdom
blocked invoices, missing PO situations, and payment-related issues. Coordinate with Accounts Payable, Procurement, and business stakeholders to accelerate invoice resolution. Assist with backlog management activities associated with SAP cutover and transition periods. Support reconciliation of invoices to contractual commitments and purchasing records. Help reduce invoice aging and transaction … requirements. Reinforce training provided to business owners and designated super users. Answer day-to-day SAP procurement questions. Support users with PR creation, PO management, invoice inquiries, and approval processes. Promote adoption of Gilead procurement policies, controls, and best practices. Serve as a trusted onsite resource for procurement-related ...

ServiceNow ITOM Consultant (Remote Role from UK)

Hiring Organisation
Infoplus Technologies UK Ltd
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
best-practice recommendations to help customers maximize the value of their ServiceNow investment. Key Responsibilities: Deliver customer-facing consulting engagements focused on ServiceNow IT Operations Management (ITOM). Conduct discovery sessions, technical workshops, maturity assessments, and advisory discussions with customers. Review existing customer environments and provide recommendations aligned … with ServiceNow recommended practices. Provide expert guidance across CMDB, Discovery, Service Mapping, Event Management, and related ITOM capabilities. Assess architecture, configuration approaches, data quality, operational practices, and platform adoption. Identify gaps, risks, improvement opportunities, and areas for platform optimization. Provide clear and actionable recommendations to customer technical and leadership ...

Senior Technical Consultant

Location
Greater London, England, United Kingdom
operational data, time studies and floor observations to remove bottlenecks, waste, variation, rework, waiting time and avoidable interventions. Collaboration and capability: Work with operations, quality, training, technical and programme teams to implement change, and coach teams in standard work and continuous improvement. Skill Requirements Location and Working Hours Location … Working hours: Shift-aligned working pattern. Skills and Qualifications Education: Degree, diploma or equivalent practical experience in Industrial, Manufacturing, Mechanical, Production or Process Engineering, Operations Management, Quality Engineering or a related discipline. Domain experience: Hands-on experience designing and improving physical workflows in manufacturing, automotive, aerospace, pharmaceuticals, FMCG ...

Junior Finance and IT Operations Manager

Location
Greater London, England, United Kingdom
Junior Finance and IT Operations Manager Ambitious first class, IT finance audit or IT security consultant who wants to join a fast growing green tech AI company where you would wear multiple hats, learn at an exponential rate and help shape the future of an industry. Responsibilities Procurement, negotiate … international supply chains. Finance, managed accounts and corporate accounting private funding non controlling interest investor reports. IT, quality control implementation to ISO 27001 compliant. Operations management, lead, develop and maintain and processes, controls and reporting and this international Cloud, AI, Green Tech international business grows globally. The ideal ...