5 of 5 Operations Management Jobs in London

development experience in ServiceNow scripting, integrations, and platform architecture. The candidate will play a key role in driving ServiceNow platform development, CMDB maturity, IT Operations automation, and telecom service operations transformation , while mentoring junior developers and collaborating with cross-functional teams. Key Responsibilities ServiceNow Development Design, develop … Policies o UI Actions o Flow Designer o Workflows Lead development efforts and ensure adherence to ServiceNow development best practices . CMDB Management Design and maintain CMDB data model and CI relationships . Implement CMDB governance, health dashboards, and data quality rules . Configure and manage Discovery and Service ...

Operations Manager - Central London - Hybrid Working - Up to £65,000 The Role A London based Train Operating Company are looking to hire an IT Operations Manager to manage a team of 2nd/3rd Line Support Engineers, and ensure IT processes, applications & infrastructure are operating as effectively … efficiently as possible. The IT Operations Manager will drive proactive behaviour throughout the team & ensure that vulnerabilities are identified and actioned in a timely manner. You will act as a technical escalation point to the 3rd line team & have a strong focus on introducing KPIS & reporting on technology & inventory ...

across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM). … modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features as ServiceNow introduces ...

across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance … operations management (ITOM) would be added advantage. Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features. Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance and leadership ...

require a 2.1 or 1st class STEM degree from a leading international University, and at least AAB at A Level Strong project management skills with the ability to oversee multiple onboarding projects at the same time Able to work effectively both independently and within a team Excellent communication skills … environments Experience in implementation, customer support, or a similar role where you interpret customer requirements and configure software solutions Familiarity with workflow tools, document management systems, or AI driven technology Responsibilities for Implementation Specialist: Collaborate closely with customers throughout the onboarding lifecycle to understand their needs and configure ...