2 of 2 Operations Management Jobs in Staffordshire

be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role … understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation. This involves knowledge of HR Service Delivery (HRSD), IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), Employee Service Center, Case and Knowledge Management, and Performance Analytics. • People … Experience and HR Processes: Familiarity with HR processes and employee experience strategies is essential. This includes understanding how to enhance employee engagement, streamline HR operations, and improve overall employee satisfaction. Knowing how to design and implement workflows that support these goals will be beneficial. • Customer Experience (CX) Strategies: Understanding More ❯

as a business, extracting and manipulating data to create efficient and meaningful reports. This position will play a key part in the development of Management Information across the business, looking at ways to get the best out of the data and systems used. Responsibilities include: Improve efficiency of output … of key business reports and analytics Create a process map for different key MI systems; CRM system, Operations Management system, Finance and Purchasing system, and Project Management system Work with Management team to identify business needs and recommend solutions Identify process weaknesses and devise data driven More ❯