Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
To apply direct for this role please visit Civil Service Jobs and quote ref. Have you got experience of leading a multi-skilled Operations team in a Cloud environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in … a large operations team? We are looking for a strong teammate who can effectively and sensitively handle the expectations, and meet the needs of, a range of customers with multiple and sophisticated drivers. Within HMRCs Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we … Architecture, Development, Service Design, Operation and Governance. Job description Within HMRC, we have an exciting opportunity to lead the Enterprise Cloud Services (ECS) Platform Operations team where you will shape and lead this function which will be responsible for managing all of the ECS platforms that support the public More ❯
if you want to supercharge your career, join Qodea! Role Overview: The Resourcing Lead at Qodea is a new pivotal role within the Delivery Operations team. This role will lead our Resourcing function to ensure smooth and efficient company operations. This role requires a blend of strategic and operational … expertise with strong stakeholder management skills and experience in scaling Professional Services teams. By optimising resource allocation, identifying operational improvements, and maintaining strong stakeholder relationships, the Resourcing Lead is critical in driving Qodea's future success. What you'll do: Lead the team of Resource Managers and Delivery Operations … new regions (new delivery centres), use of third party resource providers and integration of acquisitions. What you'll bring: Experience in scaled up resource management and operations, preferably within a mid to large professional services or technology consulting firm. Strong analytical skills and ability to interpret data to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
Wallasey, Merseyside, United Kingdom Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
NHS
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across … service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality … and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership More ❯
AV Operations Manager£40,000 basic + Bonuses, OTE £60,000 Manchester The Role Do you have 5+ years experience managing operations and leading teams to success? Can you combine technical AV expertise with the ability to deliver complex projects on time and on budget?If so, we … have an exciting opportunity for you. We are looking for an experienced Operations Manager to oversee our AV operations and event production initiatives. You will lead the planning, execution and delivery of AV operations and event production, ensuring the highest quality service for our clients. From managing … organisation, and leadership. If youre ready to make an impact in a growing team, we want to hear from you. Key Responsibilities: Audio-Visual Operations: Oversee all aspects of AV operations, including project planning, execution, and evaluation Manage inventory, equipment maintenance, and logistics for AV installations and events More ❯
South Yorkshire, United Kingdom Hybrid / WFH Options
Ford & Stanley Executive Search
Opportunity Brief: Operations Director Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Engineering, Technology, Sustainability & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our client … s organisation with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or an interim solution. We have been retained and appointed … by our client on the search for an Operations Director who will play a pivotal role in overseeing and optimising the delivery of engineering solutions across projects and operations within the business. Below you will find an ‘opportunity brief’ developed from notes taken during the scoping meeting (Situational More ❯
and resolving issues efficiently and effectively. Data Analysis: Use data-driven insights to inform decision-making, ensuring resource levels align with performance targets. Stakeholder Management: Collaborate with senior leadership, operations teams, and HR to align resource strategies with broader business objectives. Reporting: Develop and maintain performance dashboards, providing … visibility on resource utilization, demand trends, and KPIs. Risk Management: Identify potential resource shortfalls and implement contingency plans to mitigate disruption. Technology Integration: Lead the adoption and optimization of workforce planning tools and systems to improve forecasting accuracy and decision-making. Key Skills & Competencies Strong analytical and forecasting skills … with experience using data-driven insights. Expertise in telecoms resource planning, including network build, field operations, and customer support environments. Proven leadership experience with the ability to manage cross-functional teams. Excellent stakeholder management and communication skills. Strong organizational and problem-solving abilities. Proficiency in workforce managementMore ❯
Job title: Principal Engineer - Technology Management Location: Barrow in Furness We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Support the Infrastructure technology team delivering their duties ensuring plant … and outputs to feed back into the business to enable key decisions to be made Your skills and experiences: Experience in facility and site management Excellent Stakeholder Management & Networking Skills Previous Experience of Design and operational Engineering Continuous Improvement and technology development Experience OperationsManagement Experience … Cycle2work and employee discounts - you may also be eligible for an annual incentive. The SSNA Infrastructure Technology Team: These roles support the Infrastructure Senior Operations Manager (Technology Specialist) carry out their duties and role within the SSNA Infrastructure technology team. The role supports the delivery of plant, systems, tooling More ❯
Operations Director – Managed Services & Technology Solutions Why Join This Opportunity? Robertson Sumner is recruiting for a leading managed services and technology solutions provider seeking an Operations Director. This is a unique opportunity to take full ownership of operational excellence, ensuring efficiency, scalability, and best-in-class service delivery. … this role stands out: Strategic Leadership – Drive operational strategies across IT, Telecoms, and Print services. High-Performance Culture – Lead and develop a results-driven operations team. Innovation & Growth – Play a key role in integrating new services and technologies. Customer-Centric Focus – Enhance service delivery and client satisfaction. Career Progression … company policies, industry regulations, and ISO standards. Collaborate with the sales team to maximise service revenues and customer retention. Lead resource planning and budget management to support long-term growth. Build and maintain relationships with key suppliers, subcontractors, and service providers. Implement automation and data-driven decision-making to More ❯
Why join us? We are seeking a dynamic and highly skilled Regional IT Operations Director to deliver and drive the UK & EMEA regions IT services within our prestigious law practice. This role encompasses leadership and management of our core IT services, ensuring exceptional digital experience for the region. … The ideal candidate has a successful track record in delivering IT services and managing complex IT operations at scale. Responsibilities Manage the Regional IT budget, including data centre and cloud costs Accountable for the Technology Disaster Recovery and Business Continuity capabilities Lead the decommissioning of hardware and software and … requirements. Provide operational communications, Executive Board Service Reporting, and to publish and maintain a continuous service improvement roadmap. Regional Digital Experience: Manage Service Desk operations, delivering seamless IT support to users across the region. Administer and enhance Microsoft technologies to drive business efficiency and innovation. Lead and support Tech More ❯
to attract a Network Engineer to join their expanding and progressive ICT Department. You will be joining a dynamic team of professionals who offer operationsmanagement, engineering services and energy management solutions to companies in high-hazard industries such as Oil & Gas, Energy and Chemical. Skills and … as 802.1X and other network security protocols. Proven experience in the physical design and installation of Local Area Networks (LANs). Skilled in the management and support of Wide Area Networks (WANs) Ideally degree qualified or with relevant industry experience and/or certifications (e.g. CCNA/CCNP) Please More ❯
protect their digital assets and ensure robust compliance with global standards and regulations. You will be joining a dynamic team of professionals who offer operationsmanagement, engineering services and energy management solutions to companies in high-hazard industries such as the Oil and Gas, Energy and Chemical … ideally within a complex, multi-site organisation, with the ability to lead teams, set objectives and foster professional growth. Strong knowledge of enterprise risk management, regulatory compliance and offensive security strategies, with experience with Cyber Essentials Plus, ISO27002, CAFM, NIST frameworks and managing ISMS. Expertise in data protection laws More ❯
and motivated ServiceNow Business Analyst (ITOM) to join a growing technology team. You'll play a pivotal role in understanding, enhancing, and supporting IT OperationsManagement (ITOM) processes through the ServiceNow platform. Key Responsibilities Analyse and document current "as-is" ITOM processes and identify enhancement opportunities Gather and … continuous improvement Promote Agile best practices, including SCRUM methodologies Essential Skills & Experience Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross More ❯
Kingston Upon Hull, England, United Kingdom Hybrid / WFH Options
Transition Partners
teams , ensuring optimal performance and team wellbeing ✅ Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy ✅ Managing service desk operations, including incident resolution and change requests ✅ Driving data-led decision-making by refining operational metrics, KPIs, and processes to enhance service delivery ✅ Identifying operational … needs and product development, ensuring customer-centric enhancements What We’re Looking For: 🔹 A strong leader with experience in Service Delivery, Product Support, or OperationsManagement 🔹 Ability to manage and motivate teams, driving efficiency and customer satisfaction 🔹 Experience in SaaS product delivery, with a customer-first approach 🔹 Strong … analytical skills to track performance metrics and implement improvements 🔹 Excellent stakeholder management and relationship-building skills What’s in it for You? ✨ Competitive salary ✨ Remote Working options/Flexible working ✨ 25 days holiday ✨ Company pension scheme & additional benefits If you’re looking for a role where you can truly More ❯
Senior IT Operations Manager - Manchester - Brand New Global role Senior IT Operations Manager with strong operational IT experience in several areas including IT infrastructure & cloud-based applications in AWS is required by a leading company in central Manchester. This is very much an IT operational-type role day … alongside the CTO, working on a global scale to implement this vision. The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. You will also drive innovation in a cloud-based infrastructure (AWS) as … America, Australia, Asia & Europe) Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of IT Ops/IT Operations Manager Hands-operational senior IT experience in AWS, Cisco and Microsoft infrastructure Ability to manage cross-functional IT teams and develop those teams Excellent More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Interact Consulting Ltd
Engineer, you will play a vital role in managing and deploying environments securely and optimally. Skills and Experience Required: Significant commercial experience in security operations management. Terraform IaC Familiarity with CI/CD pipelines and integrating security tooling. Scripting Responsibilities: Lead efforts to assess the current security posture of … Azure infrastructure, encompassing Azure resources, processes, vulnerability management tools, and techniques. Collaborate with the wider Infosec team and any third-party consultants engaged by the client to provide recommendations based on the findings to chart the way forward. Develop incident response plans and procedures tailored for Azure environments, conduct … into CI/CD pipelines. Maintain an active risk registry and devise a plan to address identified issues in order of priority, ensuring proactive management of security risks. More ❯