3 of 3 Operations Manager Jobs in the North East

My client is a leading technology business based in the North East of England. Reporting to the Operations Director, my client seeks a proactive and results-oriented Operations Manager to lead their manufacturing operations, with a strong focus on production efficiency, quality leadership, and continuous improvement. About the role The Operations Manager will be … responsible for managing the end-to-end production and quality functions, ensuring high-performance operations that meet safety, quality, cost, and delivery goals. Main Responsibilities Lead and manage all manufacturing operations, ensuring efficient workflow, resource optimisation, and achievement of production KPIs (output, OEE, downtime, on-time delivery). Drive best practices in production scheduling, capacity planning, and materials … waste reduction. Lead and facilitate cross-functional improvement projects focused on yield, cycle time, cost, and defect reduction. Embed a culture of continuous improvement and problem-solving across both operations and quality teams. Recruit, lead, and develop a high-performing team across operations and quality. Set clear objectives, monitor performance, and foster accountability at all levels. Promote a More ❯

The Role Exciting opportunity to join a Newcastle based business as the IT Operations Manager. In this role you will oversee and maintain the organisation’s IT systems, servers, and network infrastructure. Lead implementation of new technologies aligned with strategic goals. Act as deputy for the Head of IT when required.This is a hybrid role where you will be … expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure fair and consistent application of people … management policies. Operational Duties Develop IT infrastructure and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the IT Operations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business continuity plans. Contribute to budget planning with More ❯

KCR Solutions are delighted to be working with this exceptional organisation to recruit a Customer Operations and Support Manager. Reporting to the CEO, your duties will be as follows: Leading and improving the customer support function to ensure excellence Working closely with clients to understand needs, build relationships and enhance value Acting as the point of contact for any … making Leading monthly staff training sessions to support capability building across teams Reporting on support metrics and KPIs to the Management Team Collaborating occasionally with the CEO and Finance Manager on budgeting, pricing discussions, or data input to support business modelling Providing administrative or insight-based support for commercial decisions when needed You will have proven leadership in customer … service/support operations and strong IT skills. An ability to manage change, coach staff and deliver service improvement is essential. Some commercial experience; like pricing models or business case input would be advantageous. This is a great time to join the company at an exciting time in their development. More ❯