2 of 2 Operations Manager Jobs in Wales

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi-channel operations … part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery ...

This role does not own delivery or execution within teams. Its focus is on creating clarity and insight at portfolio level. Work with Portfolio Operations and other stakeholders to bring together portfolio data, delivery insight and investment context to form a coherent view. Lead and develop a team … Senior Operations Managers Set clear expectations, standards and ways of working for a new function Support individuals to move from delivery-focused roles to portfolio-level thinking Build a team culture focused on clarity, judgement and continuous learning YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA Ability to step back from ...