Our top telecommunications client is looking for an Operational SupportEngineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational SupportEngineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops SupportEngineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
First Recruitment Group
Our top telecommunications client is looking for an Operational SupportEngineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational SupportEngineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops SupportEngineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯
Technical Support and OperationsEngineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and OperationsEngineer to join the company in Manchester. About the Role: As a Technical Support and OperationsEngineer, you'll be the bridge … and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and More ❯
Security SupportEngineer, Vulnerability Management and Remediation Operations Job ID: Amazon UK Services Ltd. Embark on a Mission to Fortify Amazon's Defenses as a SupportEngineer with the Vulnerability Management & Remediation Operations team! Amazon Security is seeking an experienced and innovative SupportEngineer specialising in cybersecurity to join our Vulnerability Management … and Remediation Operations (VMRO) team in London, UK. The VMRO team is a global team that is responsible for assessing, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem. Key job responsibilities - Support vulnerability detection campaigns by working closely with Campaign Owners to launch and continuously improve the quality of campaigns across Amazon. - Assess and negotiate … assessments. - Contribute to the development of automation of repetitive tasks. - Actively participate in updating documentation and sharing knowledge across your global peers. - Participate in an on-call rotation to support continuous monitoring and remediation of vulnerabilities. If you're excited about the opportunity to make a significant impact on the security of one of the world's largest and More ❯
Lichfield, Staffordshire, United Kingdom Hybrid / WFH Options
Central England Coop
What will you be doing? Joining us as an IT OperationsSupportEngineer , you'll be working closely with colleagues and other internal teams, covering incident and request processes. You'll oversee the full deployment of releases and patches into the live environment, ensuring it is up to date. You'll help protect the BAU environment by … into the incident lead role during major outages or disruptions, forming part of the resolution team as needed. The role covers core hours as well as out-of-hours support on a rota basis for Priority 1 incidents from 7am to 10pm, seven days a week. How will I know if I am right for this role? Ideally, you … savings on days out, and holiday discounts Option to buy additional holiday Recognition programs for achievements Enhanced family-friendly policies Profit-sharing through Colleague Dividend Paid volunteering days Charity support through Give as You Earn Healthcare Cashplan for medical expenses Company pension scheme Life assurance after qualifying period Access to training and development programs Wellbeing resources and campaigns Financial More ❯
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
Central England Coop
What will you be doing? Joining us as an IT OperationsSupportEngineer , you'll be working closely with colleagues and other internal teams, covering incident and request processes. You'll oversee the full deployment of releases and patches into the live environment, ensuring it is up to date. You'll help protect the BAU environment by … into the incident lead role during major outages or disruptions, forming part of the resolution team as needed. The role covers core hours as well as out-of-hours support on a rota basis for Priority 1 incidents from 7am to 10pm, seven days a week. How will I know if I am right for this role? Ideally, you … savings on days out, and holiday discounts Option to buy additional holiday Recognition programs for achievements Enhanced family-friendly policies Profit-sharing through Colleague Dividend Paid volunteering days Charity support through Give as You Earn Healthcare Cashplan for medical expenses Company pension scheme Life assurance after qualifying period Access to training and development programs Wellbeing resources and campaigns Financial More ❯
Graduate Dev Ops and Application SupportEngineer Sinara Consultants is actively seeking technically-minded and curious graduates who are interested in a career in DevOps and Application Support and Engineering fields to join our Technical Operations team. The role is an interesting mix of DevOps engineering work on projects within Tech Ops team and providing technical … support for our Sinara-built applications; maintaining our mission-critical applications, delivering application management support and providing technical support for Sinara software applications to a variety of customers. This is a shift-based role requiring availability for predominantly evening and overnight shifts. Applicants should ensure they are comfortable with this. Full training will be provided at the … start. About the role The role entails active monitoring, maintenance, management and incident support of Sinara software applications for our clients. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate to applications, data, or systems. Another facet of the role will More ❯
IT SupportEngineer Application Deadline: 31 August 2025 Department: Business Operations Employment Type: Full Time Location: London Reporting To: IT Operations Manager Description Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core … levels of the business Would enjoy working in a busy medium size business with offices in London, Hong Kong and the US. 2 to 3 years of first-line support experience on the Windows platform. Skills Knowledge and Expertise Front-line support - answering calls and emails from members of staff and providing initial guidance Ensuring all issues raised … are logged in the service desk, and end users receive regular updates on their support issues Work with 3rd party suppliers on more complex problems before escalating to the System Administrator. Maintain IT team documentation in coordination with the IT manager Ensure all IT services in meeting rooms and pool equipment are tested regularly Ensure all desks have fully More ❯
Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) SupportEngineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in … a collaborative environment and thrive on delivering great customer service, we would love to hear from you. Main duties of the job Working alongside the ICT Service Operations Team Leader, you'll help maintain high service standards and resolve technical issues across the Trust. Whether its troubleshooting hardware or supporting software users, your logical thinking and problem-solving skills … has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts. At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in More ❯
Job summary Our Service Operations Team are looking for an ICT Service Operations Centre (SOC) Engineer to join their team. The successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. The ideal candidate … a logical approach to diagnosing and resolving technical faults on supported equipment throughout the organisation. Main duties of the job The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical … approach to diagnosing and resolving technical faults on supported equipment throughout the organisation. The post holder will be a member of a team providing technical support to users of Innovates ICT services hardware and software About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of More ❯
