Our top telecommunications client is looking for an Operational SupportEngineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational SupportEngineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops SupportEngineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
First Recruitment Group
Our top telecommunications client is looking for an Operational SupportEngineer to work on a permanent basis in and around Stoke-on-Trent Our Client has a requirement for a Operational SupportEngineer, who will be required to work on a permanent basis in Stoke-on-Trent. Role Purpose: The role of Ops SupportEngineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local … authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met Conduct site audits of build and install partners. Carry out installations in residential and business premises. Undertake pre-installation More ❯
Technical Support and OperationsEngineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and OperationsEngineer to join the company in Manchester. About the Role: As a Technical Support and OperationsEngineer, you'll be the bridge … and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and More ❯
Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) SupportEngineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in … a collaborative environment and thrive on delivering great customer service, we would love to hear from you. Main duties of the job Working alongside the ICT Service Operations Team Leader, you'll help maintain high service standards and resolve technical issues across the Trust. Whether its troubleshooting hardware or supporting software users, your logical thinking and problem-solving skills … has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts. At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in More ❯
Job summary Our Service Operations Team are looking for an ICT Service Operations Centre (SOC) Engineer to join their team. The successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. The ideal candidate … a logical approach to diagnosing and resolving technical faults on supported equipment throughout the organisation. Main duties of the job The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical … approach to diagnosing and resolving technical faults on supported equipment throughout the organisation. The post holder will be a member of a team providing technical support to users of Innovates ICT services hardware and software About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Recruitment Team
team. What will you be doing day-to-day? Responsible for the implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our … we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive … through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet More ❯
