4 of 4 Operations Support Engineer Jobs in the Midlands

/Year The University of Nottingham We are pleased to share details of a permanent opportunity for an experienced Backup & Restore specialist to join our dedicated IT Operations team in Digital & Technology Services. As an IT Operations Support Engineer specialising in backup & restore you will work alongside an established IT Operations team, supporting on- premise … and cloud based services for our UK, China and Malaysia campuses. You will work within the Enterprise Operations Team to maintain availability and quality of central systems and services for the university. This includes monitoring central IT systems and services, providing first line, second line and third line (as appropriate) support in the event of systems failing inorderto … a motivated self-starter, ideally with experience of ITIL and supporting change within a complex IT environment. At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of More ❯

What will you be doing? Joining us as IT Operations Support Engineer Manager, you’ll be overseeing an IT technical team responsible for ensuring all end-user devices are updated and compliant. You’ll be helping to provide a best-in-class IT Service function; providing effective and efficient technology, solutions and services for our Members, Customers … Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us. Give as you earn- helping you support charities which mean something to you. Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a … in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process Who are we? We’re Central Co-op, a Member-owned and Member-led co-operative Society. And with us, you’re not just More ❯

Role: Operational Systems Support (OSS) Engineer Duration: 3 months, starts with Location: Warwick/Wokingham/Corsham/Farnborough Mode: Hybrid the vast majority of work is expected to be remote however there may be occasional travel to customer sites. Candidate expected to start the role immediately hence look for Immediate Starters ONLY Candidiate should be SC Eligible … OR SC Cleared Project name/description: DCE Programme data centre network build. Job specs: As part of the OSS Operations team, improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution of fault tickets and the progress of general administration duties as … required. Pass to 4th line support where required. Carry out the resolution of fault tickets and application administration where required on the OSS estate. Work with other IT teams to develop standard fixes for use by 1st line support and front line colleagues to reduce volume of tickets into 2nd line and IT support as a whole. More ❯

and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from; partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our … varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can handle the expected load and … recover from failures. Training will be available to develop specific skills required for the role. What you'll be doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the root cause analysis and incident post-mortems off the back of service restoration. Troubleshooting and resolving More ❯