2 of 2 Order Management Jobs in the North East

This role will be responsible for ensuring the success of multiple assigned accounts. Mandata provides integrated transport management software solutions to road transport businesses operating throughout the UK and Ireland. Haulage operators of all sizes use our suite of products to manage their operations from orders to invoice. Our team is not only passionate about our solutions, but they … all renewal information and documentation into Salesforce. The Customer Success Manager is a champion for their accounts into Mandata. This may include taking lead roles in major incidents, problem management, change and release management. The CSM role provides focus for production systems and is not intended to duplicate any project functions that will remain with the project team. The … for monitoring the monthly/quarterly/annual contract renewals and whether they are invoiced on time and cash collection is maximised. Responsible for effective cost control and time management in the performance of the duties. Any other ad hoc duties that may be assigned from time to time. Knowledge and expertise that matter most for this role Possess More ❯

client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven … cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI More ❯