such as Java, C++, or C# including object-oriented design Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations PREFERRED QUALIFICATIONS Bachelor's degree in computer science or equivalent Experience contributing to the architecture and design (architecture, design More ❯
the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities … day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. * Act as a point of escalation. * Order Processing: Manage and track orders through the entire provisioning lifecycle, ensuring deadlines are met. * Project Management: Develop project timelines and ensure milestones are … collaborate with the support team to resolve customer issues efficiently. * Process Improvement: Identify opportunities to streamline provisioning processes and implement best practices. Work with management to develop strategies for improving departmental performance. Skills & Knowledge * Leadership: Strong ability to motivate and guide a team. * Project Management: Excellent skills in More ❯
smooth administration of fundraising efforts. This position will provide necessary on-going support to the entire department with particular emphasis on gift and fund management and donor relations. The Advancement Services Manager will manage essential functions such as gift processing, acknowledgement letters, reports and regular maintenance of constituent records. …/recognition and birthday outreach for department; Maintain record in database of donor recognition signs, benches and plaques, and coordinate such purchase orders. Database Management: Work closely with the Director of Advancement Operations to follow procedures for record coding and processes; Accurate data entry, including, but not limited to More ❯
