6 of 6 Order Management Jobs in the West Midlands

closely with internal stakeholders and external vendors across the global business. We are looking for someone who remains calm under pressure, demonstrates excellent time management and organisational skills, and can motivate others in demanding, time-critical situations. Experience in stakeholder and vendor management, combined with the ability … monitor all key apps, data feeds and integrations to ensure effective and compliant operation of all Portmeirion Group websites. Provide issue/defect management and impact analysis to support delivery of process improvements and change. Continuously monitor digital channel activity identifying problems/defects and solutions for issues which ...

learn new systems and technologies A collaborative team player with a positive attitude Good IT skills, including Microsoft Office Strong organisational and time management skills What You'll Be Doing: Manage customer orders and service requests from start to completion Ensure all orders meet agreed deadlines and Service Level ...

cross‐sell, and alternative product solutions across the full hardware and services portfolio. Manage accurate forecasting, pipeline reporting, and CRM updates. Deliver timely quoting, order management, and customer communication. Lead regular engagement through calls, QBRs, and face‐to‐face meetings. Work closely with Purchasing, Support, and Finance … ensure a seamless customer experience. What You’ll Bring: Proven success in internal sales or account management with consistent GP achievement. Strong understanding of the UK IT reseller and distribution landscape. Excellent communication, organisation, and CRM discipline. Ability to manage multiple priorities and build long‐term client relationships. ...

sustainable growth, and delivering consultative, high-value IT solutions. Requirements Experience within an IT reseller, MSP, distributor or vendor environment Previous experience in account management, internal sales or business development Have good technical knowledge. Experience preparing quotes and managing orders end-to-end Experience using CRM systems Responsibilities Acting ...

experience across a portfolio of accounts, ensuring a seamless journey from onboarding through to ongoing service. The role focuses on customer satisfaction, retention, relationship management, and continuous improvement across all touchpoints. Key Responsibilities Strategic Champion improvements to the company brand experience. Drive retention, reduce churn, and maintain CSAT scores … manage small customer orders. Act as primary escalation point and manage case queues. Commercial & Financial Support Account Managers and product teams with opportunities and order delivery. Investigate and resolve credit requests promptly. Report on contractual positions and manage cancellations end-to-end. Work with Customer Success to drive product ...

supplier spend analysis, cost trends and purchasing performance Identify trends, anomalies and opportunities within financial data Support the development of dashboards, reporting packs and management information Assist with cost, margin and profitability analysis across products and services Process and reconcile supplier invoices, statements and payment accounts Support month … priorities within a fast-paced environment Desirable: Experience using Sage 50 or similar accounting software Previous accounts payable or purchase ledger experience Experience producing management reports or financial analysis Exposure to purchasing or procurement processes To Be Considered: Please either apply by clicking online or emailing me directly ...