Service Desk Lead/ Junior Service Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £42,000 - £47,000 per annum
understanding of ITIL principles and have experience working within structured service delivery environments where customer service and continual improvement are key priorities. Strong analytical skills are essential, with the ability to identify trends, produce meaningful reporting and recommend practical improvements.You will be an excellent communicator who can build effective … relationships with both technical and non-technical stakeholders. A customer-first mindset, combined with professionalism, enthusiasm and strong organisational skills, will enable you to succeed in a role that sits at the centre of service delivery and customer engagement. This is not a hands-on technical support role. ...