2 Organisational Skills Jobs in Chorley

relevant Company and IT policies and procedures. To undertake any other relevant duties appropriate to the grade, and commensurate with the post holder's skills and experience, as directed by the Servicedesk Manager and/or Group Head of IT. Required Qualifications & Professional Membership(s): Bachelor's degree or … Azure Active Directory Microsoft Messaging Services (Exchange) Microsoft cloud technology stack Networks (WAN/LAN/Wireless) Mobile Device Management Security and Anti-Virus Skills & Personal Qualities: Organisational/problem solving skills Excellent communication skills, both verbal and written Ability to work independently, under pressure and … to deadlines Excellent customer service skills more »

and senior/executive leadership. Collaborate with the Group IT Director to formulate strategic plans, service designs, and service transition processes that align with organisational goals. Lead the team in managing incidents efficiently and focus on identifying and resolving root causes of recurring incidents. Oversee changes in the IT … they are assessed, approved, implemented, and reviewed in accordance with ITIL standards. Champion a culture of continuous learning, ensuring the team consistently hones their skills and stays abreast of IT advancements. Utilise networking expertise for tasks like diagnosing connectivity issues and configuring permissions. Manage the Fresh Service ticketing system … ensuring streamlined ticket handling, timely resolution, and precise reporting Essential qualifications/skills/experience: Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Demonstrable experience in a similar role, managing an IT service desk or another IT related team. Comprehensive understanding and experience more »