1 of 1 Organisational Skills Jobs in Cramlington

necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a professional telephone manner, confidence, and patience. Excellent … written and verbal communication skills. Ability to work effectively under pressure, responding to critical situations promptly. Strong interpersonal skills, capable of engaging with customers, team members, and partners at all levels. Technical proficiency, particularly in IP networking and the ability to quickly learn new systems and technologies. Desirable knowledge … Access Control systems. Experience supporting digital technology, IoT solutions, and SIP/VoIP communications is advantageous. Proficient in Microsoft 365, Teams, and Salesforce. Strong organisational skills, with the ability to manage multiple tasks simultaneously. A team player with a proactive and adaptable approach in a fast-paced environment. More ❯