Organisational Skills Jobs in Northumberland

1 of 1 Organisational Skills Jobs in Northumberland

Service Desk Engineer 1st Line

northumberland, north east england, united kingdom
ITC Service Ltd
be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple incidents at the same time and … ensure effective resolution. SKILLS NEEDED Essential: A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener Good understanding of support tools, techniques and how technology is used to provide services Good understanding of operating systems, business applications, printing systems and network systems Good diagnosis skills of technical issues related … Applications, Software & Hardware The ability to speak both Geek and human The ability to keep up with & adapt to the fast-paced IT world Develop and maintain knowledge and skills by continuous development working on mandatory and personal development training set out Keep up to date with new processes, procedures and developments This role is full time 8am-5pm More ❯
Posted:
Organisational Skills
Northumberland
Median
£23,809