Second Line Support Analyst
- Hiring Organisation
- COMPUTACENTER (UK) LIMITED
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
address and resolve problems in a pressurised environment. Ability to resolve incidents in the server environment/operating systems used by the customer Excellent organisational skills, able to take a methodical approach to service issues Contributes to, supports and works within the team Excellent communication and interpersonal skills Able to work under pressure Good customer skills We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework Additional information Clearance: Must be able to pass Security Clearance Hours: 38hrs per week. ...