Customer Service Advisor / Customer Support Agent
- Hiring Organisation
- AWD Online
- Location
- Oxford, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £24,000
accreditation programmes Engineering Collaboration: Working closely with engineers to enhance technical understanding and knowledge Training Engagement: Participating in internal and external training to develop skills and expertise Accurate Record Keeping: Logging customer interactions, actions and resolutions correctly Continuous Improvement: Staying up to date with industry developments, systems and best … practices CANDIDATE REQUIREMENTS ESSENTIAL Fluency in written and spoken English Previous experience in a customer service, customer support or contact centre role Strong communication skills across phone and digital channels A customer-focused approach with a passion for problem solving Good organisational skills and attention to detail ...