Customer Experience Manager
- Hiring Organisation
- VPss
- Location
- Skelmersdale, Lancashire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £32,000 - £35,000 per annum
reporting, workflows, analytics essential) Experience managing KPIs, SLAs and performance metrics Confidence handling escalated customer complaints and complex queries Excellent written and verbal communication skills A data-led mindset with the ability to turn reporting into actionable improvements Strong organisational skills and attention to compliance and documentation ...