systems, while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … changes and support business application integrations. Remediate application vulnerabilities in collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement … related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patchmanagement, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work More ❯
systems, while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … changes and support business application integrations. Remediate application vulnerabilities in collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement … related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patchmanagement, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work More ❯
systems, while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … changes and support business application integrations. Remediate application vulnerabilities in collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement … related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patchmanagement, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work More ❯
london (city of london), south east england, united kingdom
Proskauer Rose LLP
systems, while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … changes and support business application integrations. Remediate application vulnerabilities in collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement … related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patchmanagement, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. Ability to work More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents … a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patchmanagement, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g. More ❯
West London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patchmanagement processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. … monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling … middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patchmanagement, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯
users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support … Participation in IT projects Software deployment and patchmanagement Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory … endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change managementMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Devonshire Hayes
and translating them into technical designs, through to deployment, documentation, and optimisation. The ideal candidate will have a strong grounding in network and security technologies, cloud infrastructure, and project management, with the ability to communicate effectively across technical and non-technical teams. Key Responsibilities Network & Infrastructure Design Design, deploy, and maintain network infrastructure including LAN/WAN, wireless, VPN … infrastructure security align with organisational policies and standards (ISO27001, GDPR, etc.). Configure and monitor firewalls, intrusion detection/prevention systems, and endpoint security solutions. Support identity and access management, MFA, and secure network access policies. Conduct regular vulnerability assessments, patchmanagement, and system hardening. Project Management & Delivery Lead infrastructure and network projects from scoping through … solutions. Develop and maintain project documentation including architecture diagrams, risk registers, and deployment guides. Manage vendors, suppliers, and third-party contractors to ensure aligned delivery outcomes. Apply structured project management methodologies (Agile, Prince2, or hybrid). Stakeholder Engagement & Collaboration Act as a trusted advisor to internal teams and business units, gathering and translating technical requirements into actionable solutions. Collaborate More ❯
and translating them into technical designs, through to deployment, documentation, and optimisation. The ideal candidate will have a strong grounding in network and security technologies, cloud infrastructure, and project management, with the ability to communicate effectively across technical and non-technical teams. Key Responsibilities Network & Infrastructure Design Design, deploy, and maintain network infrastructure including LAN/WAN, wireless, VPN … infrastructure security align with organisational policies and standards (ISO27001, GDPR, etc.). Configure and monitor firewalls, intrusion detection/prevention systems, and endpoint security solutions. Support identity and access management, MFA, and secure network access policies. Conduct regular vulnerability assessments, patchmanagement, and system hardening. Project Management & Delivery Lead infrastructure and network projects from scoping through … solutions. Develop and maintain project documentation including architecture diagrams, risk registers, and deployment guides. Manage vendors, suppliers, and third-party contractors to ensure aligned delivery outcomes. Apply structured project management methodologies (Agile, Prince2, or hybrid). Stakeholder Engagement & Collaboration Act as a trusted advisor to internal teams and business units, gathering and translating technical requirements into actionable solutions. Collaborate More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Devonshire Hayes
and translating them into technical designs, through to deployment, documentation, and optimisation. The ideal candidate will have a strong grounding in network and security technologies, cloud infrastructure, and project management, with the ability to communicate effectively across technical and non-technical teams. Key Responsibilities Network & Infrastructure Design Design, deploy, and maintain network infrastructure including LAN/WAN, wireless, VPN … infrastructure security align with organisational policies and standards (ISO27001, GDPR, etc.). Configure and monitor firewalls, intrusion detection/prevention systems, and endpoint security solutions. Support identity and access management, MFA, and secure network access policies. Conduct regular vulnerability assessments, patchmanagement, and system hardening. Project Management & Delivery Lead infrastructure and network projects from scoping through … solutions. Develop and maintain project documentation including architecture diagrams, risk registers, and deployment guides. Manage vendors, suppliers, and third-party contractors to ensure aligned delivery outcomes. Apply structured project management methodologies (Agile, Prince2, or hybrid). Stakeholder Engagement & Collaboration Act as a trusted advisor to internal teams and business units, gathering and translating technical requirements into actionable solutions. Collaborate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Devonshire Hayes Recruitment Specialists Limited
and translating them into technical designs, through to deployment, documentation, and optimisation. The ideal candidate will have a strong grounding in network and security technologies, cloud infrastructure, and project management, with the ability to communicate effectively across technical and non-technical teams. Key Responsibilities Network & Infrastructure Design Design, deploy, and maintain network infrastructure including LAN/WAN, wireless, VPN … infrastructure security align with organisational policies and standards (ISO27001, GDPR, etc.). Configure and monitor firewalls, intrusion detection/prevention systems, and endpoint security solutions. Support identity and access management, MFA, and secure network access policies. Conduct regular vulnerability assessments, patchmanagement, and system hardening. Project Management & Delivery Lead infrastructure and network projects from scoping through … solutions. Develop and maintain project documentation including architecture diagrams, risk registers, and deployment guides. Manage vendors, suppliers, and third-party contractors to ensure aligned delivery outcomes. Apply structured project management methodologies (Agile, Prince2, or hybrid). Stakeholder Engagement & Collaboration Act as a trusted advisor to internal teams and business units, gathering and translating technical requirements into actionable solutions. Collaborate More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
positive note the office, the offices are amazing and hopefully somewhere you would want to go to work! The Infrastructure Services Analystwill be responsible for the day-to-day management of infrastructure topologies within the firm including servers, storage devices, firewalls, WAN, LAN, WIFI, Internet and unified communications. The individual will also be responsible for ensuring all devices are … experience with the likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper … Mist, and APC. Daily Health Checks: Perform daily health checks of infrastructure services using management platforms like SolarWinds. Vulnerability Analysis and PatchManagement: Analyse vulnerabilities using Rapid 7 and manage patching of servers, appliances, and switches. Ticket Logging: Log tickets with MSP and providers when services are impacted. Firmware Updates: Perform firmware updates for appliances like Kemp More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patchmanagement, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client More ❯
deployment and accurate reporting Manage and enhance UEM/MDM platforms, primarily Workspace ONE, with exposure to Intune, Autopilot, and SCCM/MECM Define governance and policies for application management, including update cycles, categorisation, and exceptions Work closely with Security teams to address vulnerabilities, coordinate urgent patching, and provide compliance evidence Introduce automation (PowerShell, Bash, REST APIs) to drive … efficiency and consistency Provide stakeholders with clear dashboards, reports, and communication around compliance and updates About You Strong background in enterprise application and OS patchmanagement across Windows, macOS, iOS, and Android Hands-on expertise with Workspace ONE, plus solid knowledge of Intune, Autopilot, and SCCM/MECM Skilled in application packaging (MSI, MSIX, PKG, DMG), release design … rollback, and pilot/UAT testing Proficient in scripting and automation using PowerShell, Bash, or APIs Experience of ITIL-aligned change, release, and incident management processes Strong communication skills and ability to engage stakeholders with clear, auditable reporting Active SC clearance is required for this role Desirable Certifications such as Microsoft Endpoint Administrator, VMware VCP DW, Jamf 300/ More ❯
Engineer with a solid range of skills. The role: This area of the business plans, builds and runs the global infrastructure and is additionally responsible for the IT service management to the operating entities of the various Group markets. The Virtual Infrastructure Services team is committed to bringing the best computing experience to the internal clients (platforms, office and … system audits and capacity planning Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures Security Management: implement and maintain security best practices for infrastructure, including patchmanagement, antivirus solutions, and vulnerability assessments (Support) The automation of recurrent activities Propose harmonisation of existing automation … support (incident, alerts, changes. Provide on-call support during out-of-business hours (24/7 watch duty)- one is every eight weeks. Take part in the disaster recovery management for the virtual infrastructure. Offer consulting services to "OS" teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers Develop solutions based on analysis of business and technical requirements. More ❯
enterprise-grade Linux environments (e.g., Red Hat, CentOS, Ubuntu). Strong knowledge of Linux command-line utilities, shell scripting (Bash, etc.), and system administration tasks including user and group management, file system permissions, software installations, and service configurations. Experience in configuring and maintaining Linux servers, including performance tuning, system monitoring, patchmanagement, and automation of routine tasks. … cloud environments (e.g., AWS, Azure, GCP) or virtualised infrastructure (e.g., VMware, KVM) in a Linux context is advantageous. Familiarity with infrastructure as code tools (e.g., Ansible, Terraform) or configuration management platforms is a plus. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach More ❯
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Reed.co.uk
platforms and services. You will be responsible for maintaining and automating key operational processes, responding to technical incidents, and contributing to technology enhancement initiatives across the organisation. Key Responsibilities PatchManagement: Automate and manage the patching of servers and systems to ensure security compliance and stability. Cost Management, Licensing & Procurement: Track and administer the purchasing and renewal More ❯
projects, including deployments, upgrades, and service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills: Committed to delivering the highest standard of end user support. Excellent communicator, able to explain technical … systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patchmanagement, and compliance. Familiarity with virtualization, cloud platforms, and remote support tools. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. *Rates depend on More ❯
more Certification support paid exams and training materials for professional development Excellent career progression and skill up opportunities What youll be doing Managing and supporting secure network infrastructure environments Patchmanagement and applying updates across Juniper devices Monitoring networks using SolarWinds (or similar tools) Supporting upgrades, maintenance, and configuration changes Working within escalation protocols to resolve priority incidents More ❯