2 of 2 Payment Gateway Jobs in the East Midlands

desirable: Dynamics 365 Customer Engagement (CRM) or Finance andamp; Operations; e-commerce platforms such as Shopify, Optimizely, Magento (Adobe Commerce) or BigCommerce; customer portals, payment gateways, CRM/API integrations, membership platforms; Azure DevOps, Jira, Visio or BPMN. #J-18808-Ljbffr ...

through platform configuration, requirements, documentation, and key processes. Provide day-to-day customer support via email, chat, and other communication channels. Investigate and resolve payment, account, and platform-related queries, escalating more complex issues where appropriate. Monitor onboarding and account activity to identify potential issues and ensure customers … account information across internal systems. Help identify recurring customer issues and contribute to improvements in processes, documentation, and the overall customer experience. Support payment and platform-related operational tasks, including troubleshooting and reconciliation queries where required. Keep customers informed throughout the onboarding and support journey, ensuring clear and timely ...