1 of 1 People Management Jobs in Evesham

point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key Responsibilities: Customer Onboarding & Implementation: Lead seamless onboarding for new clients, ensuring successful adoption of products and services. Training … platform. Customer Engagement & Retention: Build strong, lasting relationships with customers, driving satisfaction and loyalty. Upselling & Renewals: Identify and act on opportunities to cross-sell, upsell, and renew accounts. Team Management: Manage two direct reports in the Customer Success team - supporting their development, performance, and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on … Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account Management, or similar client-facing B2B role. Leadership experience with direct reports, or a strong desire and capability to step into people management. Excellent relationship-building and communication skills. More ❯