1 of 1 People Management Jobs in Kidderminster

and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of 2025, fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and … site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration … quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage. Benefits Opportunity to progress to Head of Service Operations or wider leadership roles. Lead strategic initiatives for service More ❯