2 of 2 People Management Jobs in Leicestershire

Client Success Team lead Sales people development experience Sales/Customer Success Management Client Success Manager - Team Lead Salary: £45,000 to £50,000 per annum base salary depending on experience Reports into this position: 7 Location: Remote with a team day in London once per month and a monthly visit to the Market Harborough office. (Please note … with estate agents, we aim to make property transactions fast, certain, and transparent.The Customer Success Team Lead plays a crucial role in delivering high service levels. As the operational people manager, your key responsibility is to manage day-to-day operations, ensuring the Customer Success Managers deliver excellent customer experiences. You will work closely with internal and external stakeholders … including the People Lead, tech team, CEO, and Business Development Manager, and be a key contact for customers. Responsibilities: Manage 5 Customer Success Managers, 1 Business Development Executive, and 1 Customer Support Representative. Support the CEO in overseeing the Customer Success department and ensuring successful delivery of the customer success strategy. Report on key team metrics (revenue, debt, portfolio More ❯

while also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). This is a hands-on leadership role that combines people management, process optimisation, and technical system administration. The role is based in Leicester, with 4 days a week in our Leicester office and 1 day working remotely within … system availability, backup protocols, patching, and security policies are consistently enforced. Troubleshoot infrastructure and network issues, and work with vendors or internal teams as needed. Support user access, endpoint management, and authentication systems (e.g., Active Directory, SSH, VPNs, and SSO). Oversee IT onboarding/offboarding processes and access provisioning. Technology & Tools Administer support platforms like Jira, Trello. Manage … continuity and tech roadmap planning. Ensure compliance with data protection and cybersecurity best practices. Y ou will bring: 5+ years of experience in a combined customer support and IT management role. Deep knowledge of helpdesk operations, preferably in an e-commerce or agency setting. Experience managing Windows and Linux servers (file systems, firewalls, backups, and patching). Familiarity with More ❯