4 of 4 People Management Jobs in Norwich

within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position and you’ll be expected to remain technically credible … Microsoft environments (Windows, Azure, Microsoft 365). Experience managing client-facing project delivery in a commercial environment. Ability to balance technical, commercial, operational and people management responsibilities. Confident communicator, able to engage with both technical and non-technical stakeholders. Success in managing and developing your team. Experience managing ...

managing escalations, and driving consistent, high-quality service delivery. Alongside client ownership, you will lead and develop a Support team, providing clear direction, performance management, coaching, and capability development. A strong technical understanding is essential to build credibility with engineering teams and bridge the gap between delivery and client … outcomes. You will also analyse service metrics to identify trends, risks, and improvement opportunities, while championing process optimisation, knowledge management, and operational efficiency. Skills & Requirements: Proven experience in service delivery or service operations leadership Strong background in people management and team development Confident client-facing communicator with ...

growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth … leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms ...

understand whether these indicate a system issue or a potential training requirement. Day to day ownership of the support requests queue, ensuring prompt management, clear communication and efficient resolution where possible. Timely escalation and ongoing management of requests to internal or external support staff as required. Developing core … demonstrate; Extensive System Support experience, ideally within an ERP system Dynamics 365, Netsuite etc Understanding of core business processes around Sales, Purchasing, Treasury and People Management Ability to effectively communicate with end users whilst resolving issues Ability to effectively multi-task varied support requests across multiple systems ...